Graphic Designer

1 month ago

Minneapolis, Minnesota, United States Metropolitan Council Full time

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

The Metropolitan Council's Metro Transit Division is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as a resource for those who carpool, vanpool, walk or bike in the Twin Cities.

As a member of the Creative Services team, the Graphic Designer will focus their efforts on Transit Information materials including METRO line launch collateral, schedule displays, pocket schedules, route maps, bus stop signs, event wayfinding signage, and detour and construction signage.

This position is eligible for a hybrid (both remote and onsite) telework arrangement. The candidate's permanent residence must be in Minnesota or Wisconsin.


What you would do in this job
  • Design highly effective printed and static digital Transit Information and wayfinding materials that meet accessibility and design best practice standards and improve the customer experience
  • Generate and maintain numerous maps using established standards
  • Execute updates to all customer information materials related to quarterly service changes
  • Use XML scripts to generate accurate timetables and signage
  • Update customer wayfinding and other signage
  • Collaborate with internal departments (Transit Information, Service Development, Revenue Operations, and Bus/Rail Transportation, etc.) to gather requirements define project goals, and establish project timelines; generate layout proofs for review by various departments
  • Champion process improvement and communication across departments to meet project goals
  • Research and evaluate vendors appropriate for goods and services leading to the completion of assigned deliverables
  • Determine the most cost-effective production option for print projects by selecting appropriate vendors, media types, and production methods
  • Performs other related duties as assigned

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of experience (in graphic design) and completed education (degree field of study in graphic design or closely related field):

  • High school diploma/GED with five (5) years of experience.
  • Associate degree with three (3) years of experience.
  • Bachelor's degree or higher with one (1) year of experience.
Knowledge, Skills and Abilities:
  • Design fundamentals: composition, typography, color theory, and visual hierarchy
  • Print processes, terms, techniques, and paper specifications to ensure designs can be estimated accurately and are production-ready
  • Branding principles and ability to maintain brand consistency across various materials and platforms
  • Digital file production and accessible document creation methods
  • Basic signage, wayfinding, and mapping principles
  • Printed schedule and route map update processes
  • XML scripts that populate information materials via Adobe InDesign
  • Ability to efficiently update customer-friendly route maps using established map guidelines
  • An intermediate level of proficiency with Adobe Creative Suite, specifically with InDesign, encompassing a grasp of file structure, including layers, paragraph styles, character styles, parent pages, and links.
  • Communicate effectively in both verbal and written form to effectively convey design concepts, rationale, and feedback to stakeholders
  • Adhere to established processes, standards, and templates when developing new and updating current materials and assets while balancing efficiency in handling a high volume of signs with the ability to maintain order and consistency
  • Establish clear visual hierarchies and organize information logically to prioritize important information and guide user attention
  • Develop strong creative concepts and translate them visually
  • Effectively work with internal partners, customers, and clients
  • Keep files organized and easily accessible to all internal partners
  • Meet deadlines and collaborate with a team
  • Proficiency in troubleshooting and resolving technical issues promptly
  • Give and receive constructive criticism to continually improve design work and foster a culture of collaboration and growth.
What you can expect from us:
  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.
  • We provide a competitive salary, excellent benefits and a good work/life balance.
More about why you should join us
Additional information

Union(s): Non Represented / Grade E
FLSA Status: Exempt
Safety Sensitive: No

Work Environment:
Work is performed in a standard office setting. Position is required to work at outdoor events in various weather conditions. Travel between primary worksite and other sites.

What steps the recruitment process involves:
  1. We review your minimum qualifications.
  2. We rate your education and experience.
  3. We conduct a structured panel interview.
  4. We conduct a selection interview.
Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety-sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety-sensitive position) and criminal background checks if the job you're applying for is safety-sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-.

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