Contact Center Specialist-(Must be bilingual in Spanish)-Rotating-Fulltime Nights-11pm- 7:30am

3 weeks ago

Dallas, Texas, United States Parkland Health and Hospital System Full time


Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care.

By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years.

Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job.

It's our passion.

PRIMARY PURPOSE


Identifies caller's needs, obtains/verifies relevant information and routes call to the most appropriate site whether internal or external to Parkland Health & Hospital System.


MINIMUM SPECIFICATIONS

Education:

  • None.


Experience:

  • Must have one year of customer service experience.
Equivalent Education and/or

Experience:

  • May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.

Certification/Registration/Licensure:

  • None.

Skills or Special Abilities:

  • Must be bilingual (Spanish).
  • Must successfully pass the Spanish Language Oral Skills Assessment examination prior to employment.
  • Must demonstrate ability to type 20 words per minute with a maximum of 3 errors.
  • Must successfully pass a pre employment spelling test with a minimum score of 85%.
  • Must successfully pass a customer service skills test with a minimum score of 80%.
  • Must be able to communicate effectively in English to include but not limited to communication via telephone, overhead paging and in person.
  • Must be able to demonstrate a working knowledge of personal computers, and standard office equipment.
  • Must be able to communicate effectively with patients, families and hospital staff in accordance with established policies and procedures.
  • Must be able to solve problems within established policies and procedures.
  • Must demonstrate a positive demeanor, good verbal and written communication skills.
  • Must be able to successfully complete additional job related training when offered.
  • Must be able to function in a team environment.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.

  • Bilingual (Spanish) Account Verification Specialist - Now Hiring

    3 weeks ago

    Dallas, Texas, United States Brinks Home Full time

    DescriptionBrinks HomeTM leads the way in the smart security sector, safeguarding millions of individuals in the U.S., Canada, and Puerto Rico. Our top-tier protection comes with exceptional customer service and highly skilled professionals.We are dedicated to delivering the best for our customers and fostering a positive atmosphere for our team. Our culture...

  • Bilingual (Spanish) Account Verification Specialist - Now Hiring

    1 month ago

    Dallas, Texas, United States Brinks Home Full time

    DescriptionBrinks HomeTM leads the way in the smart security sector, safeguarding millions of individuals in the U.S., Canada, and Puerto Rico. Our top-tier protection comes with exceptional customer service and highly skilled professionals.We are dedicated to delivering the best for our customers and fostering a positive atmosphere for our team. Our culture...

  • Bilingual Marketer Spanish and English

    1 week ago

    Dallas, Texas, United States Tyson Law Firm PC Full time

    Job DescriptionJob DescriptionWe are the Tyson Law Firm We are fun, fast paced, and growing law firm. We specialize in Personal Injury and Criminal Defense cases. We work as a team to ensure our clients get the best representation, we all make a good living, and enjoy life We are seeking a dynamic marketer to join our team This person will represent us in...

  • Benefit Service Center Representative

    1 week ago

    Dallas, Texas, United States CornerStone Staffing Full time

    CornerStone Staffing is recruiting for Call Center Professionals for a Fortune 500 Company in the North Dallas area Our client provides business insurance, employee health and benefits, retirement, and private client insurance solutions across North America. Apply now for this exciting opportunity Job Title: Benefit Service Center Representative ...

  • Customer Service Specialist

    1 week ago

    Dallas, Texas, United States CornerStone Staffing Full time

    Are you a Spanish Bilingual Customer Service Representative that loves to work in a family feel environment interested in a career opportunity? Talk to a recruiter today about this opportunity Job Title: Bilingual Inbound Customer Service Rep Location: Farmers Branch, TX (HYBRID) Work in office Wednesday and Thursday Pay: $17.00/hr Temp to Hire ...

  • Benefit Service Center Representative

    1 week ago

    Dallas, Texas, United States CornerStone Staffing Full time

    CornerStone Staffing is recruiting for Call Center Professionals for a Fortune 500 Company in the North Dallas area Our client provides business insurance, employee health and benefits, retirement, and private client insurance solutions across North America. Apply now for this exciting opportunityJob Title: Benefit Service Center RepresentativeSchedule:...

  • Contact Center Agent II

    1 week ago

    Dallas, Texas, United States TDIndustries Full time

    Job Summary Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints.Company OverviewEstablished in 1946,...

  • Mental Health Counselor- Addictions- bilingual Spanish preferred

    3 weeks ago

    Dallas, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Mental Health Counselor- Addictions- bilingual Spanish preferred

    1 month ago

    Dallas, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Call Center Specialist

    1 week ago

    Dallas, Texas, United States Yoh, A Day & Zimmermann Company Full time

    Call Center Specialist12+ month contract100% Remote, but must live in DFW3 p.m. - 11:30 p.m. Friday - TuesdayReservationist to accept trip reservations from eligible passengers, collecting allnecessary data required to schedule trips accordingly.Responsibilities:Answer passenger calls collecting all necessary trip information for the permissible time...

  • $ EMT or LVN BILINGUAL SPANISH

    1 day ago

    Dallas, Texas, United States Grifols Full time

    TOP $$ PAID-- APPLY OR CALL ME TODAY Seeking LVNs, Paramedics, and EMTs for Plasma Donation Center NOTE: Salary is based on licensure and experienceAre you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides...

  • Contact Center Care Coordinator- Urology

    1 week ago

    Dallas, Texas, United States Texas Oncology Full time

    Overview: The US Oncology Network is looking for a Contact Center Care Coordinator to join our team at Texas Oncology. This full-time position will support our Urology clinics. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider...

  • Bilingual Customer Service Specialist

    1 week ago

    Dallas, Texas, United States CornerStone Staffing Full time

    CornerStone Staffing has partnered with the City of Dallas and is seeking a Customer Service Representative If you have experience working with women, infants, and children we want to hear from you APPLY TODAY to start a CAREER Job Title: Bilingual Customer Service Representative for WIC department Location: Multiple locations (Dallas, TX) ...

  • Bilingual Technical Sales Specialist

    4 weeks ago

    Dallas, Texas, United States James Hardie Full time

    James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie(R) products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform...

  • Bilingual Technical Sales Specialist

    1 month ago

    Dallas, Texas, United States James Hardie Full time

    James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie(R) products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform...

  • Productivity Coordinator Fulltime

    3 weeks ago

    Dallas, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Productivity Coordinator Fulltime

    1 month ago

    Dallas, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Admissions Specialist- Full Time

    1 month ago

    Dallas, Texas, United States Texas Health Resources Full time

    Admissions Specialist- Full Time - DaysWe're looking for qualified Admissions Specialist to join our Texas Health family. Is that you?Work location: Texas Health Dallas 8200 Walnut Hill Ln. TX 75231Work hours: Full Time: Days: Monday - Friday 7:30AM-4:00PM with rotating Saturday. Must be available for 1 week of system training in Arlington, TXAdmitting...

  • Admissions Specialist- Full Time

    4 weeks ago

    Dallas, Texas, United States Texas Health Resources Full time

    Admissions Specialist- Full Time - DaysWe're looking for qualified Admissions Specialist to join our Texas Health family. Is that you?Work location: Texas Health Dallas 8200 Walnut Hill Ln. TX 75231Work hours: Full Time: Days: Monday - Friday 7:30AM-4:00PM with rotating Saturday. Must be available for 1 week of system training in Arlington, TXAdmitting...

  • Spanish Speaking In Home Caregiver

    1 week ago

    Dallas, Texas, United States ComForCare Home Care - Dallas, TX Full time

    Join our Team of Spanish-Speaking Caregivers at ComForCare Home CareAbout the Company: ComForCare Home Care values its caregivers like family, celebrating success and ensuring everyone has fun. The focus is on helping clients and employees live their best lives.We are currently seeking individuals to support clients in their homes. Whether you are new to...