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Director Organizer Operations

3 months ago

Kearny, United States Freeman Full time

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The VP Organizer Operations will oversee the Director of Organizer Operations, who will collaborate with internal departments and clients on all aspects of event operations. The Director of Organizer Operations will oversee and direct a team of event managers and contractors. The position needs a strong leader with experience in all areas of event operations and logistics, such as exhibitor operations, speaker management, sponsorship operations, trade show and conference management. The Director of Organizer Operations makes sure that the events align with the client's strategic goals and objectives. Establishing strong and supportive relationships with clients, exhibitors, vendors, and the Freeman team is essential for this position's success.

This position will support our Growth (Sales) team and is eligible to work a remote schedule.

Essential Duties & Responsibilities

  • Lead Exhibitor Appointed Contractor (EAC) Management Program including scheduling the team, event set up, financial reporting, client reporting, vendor management and process/program improvements.
  • Event/Project management, including the ability to lead the planning and execution of multiple types of events, activations, and special projects from beginning to completion.
  • Manage staff, conduct regular performance reviews, and provide professional development opportunities for team members.
  • Delegate work assignment, allocate resources, and provide leadership to ensure that priorities and objectives are met.
  • Ensure the quality, consistency, and compliance of all events and programs, following the best practices and standards of the industry and the organization.
  • Collaborate and communicate effectively with internal and external stakeholders.
  • Lead and participate in client and internal meetings, including regular status meetings, pre-program walkthroughs, onsite meetings, and post program debriefs.
  • Travel to and onsite management of events and projects.
  • Develop strong relationships with exhibitors, handling of booth regulations, vendor issues and overall communication regarding operations with clients, ensuring that all communication is clear, concise, and consistent with show guidelines.
  • Research venues and vendors for conferences and trade shows.
  • Develop and manage project timelines.
  • Financial tracking and management including budgets management, billing, invoicing.
  • Preparation and distribution of detailed pre-event communications and post event reporting.

Education & Experience

  • 7+ year's operational/show management experience in tradeshows, with strong working knowledge of venues, decorators, freight, floor plans, conference programs, and other event related areas
  • Bachelor's degree or equivalent combination of education and experience
  • Strong and proficient skills with Microsoft Office tools such as Excel, Word, and PowerPoint
  • Excellent leadership, consensus-building skills, and talented problem solver
  • Ability to work on multiple projects simultaneously and work in a fast-paced environment while maintaining a professional composure
  • Superior organizational skills with ability to multi-task and flawless attention to detail
  • Flexible, self-motivated, energetic, who uses time productively and efficiently
  • Strong team player who can interact well with external clients, vendors, and other internal teams
  • Outstanding interpersonal skills with focus on collaboration and consensus building between team.
  • Ability to work irregular hours in addition to normal business hours
  • Excellent written and verbal communications skills required
  • CMP, CMM, CEM, DES or other Meeting Industry certifications a plus

Travel Requirements

Travel 25% to 50%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

  • Medical, Dental, Vision Insurance
  • Tuition Reimbursement
  • Paid Parental Leave
  • Life, Accident and Disability
  • Retirement with Company Match
  • Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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