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Investigative Service Officer

3 months ago

Orlando, Florida, United States Orange County Sheriff's Office Full time
JOB SUMMARY

Salary Range: $33,425/yr - $50,419/yr rate of pay may vary based on factors including, but not limited to, education, training, and/or experience.



MINIMUM REQUIREMENTS & ESSENTIAL FUNCTIONS

Assists investigators and/or analysts by providing follow-up to crime investigations, updating databases, tracking information, and obtaining relevant documents by performing the following duties. #oj

Minimum Requirements:

  • At least 18 years of age.
  • Must be able to comprehend and communicate fluently in verbal and written English.
  • U.S. Citizen or possess a current permanent resident card.
  • Clean criminal history; any arrest history will be individually evaluated.
  • No illegal drug usage within the past year. Other drug usage will be evaluated on a case by case basis.
  • High school diploma or general education degree (GED).
  • Must be able to complete FCIC/NCIC certification within six (6) months of employment and maintain recertification requirements.
  • Depending on the location of assignment, must have a valid Florida Driver's License and also attend and successfully complete the agency-sponsored Law Enforcement Vehicle Operations (LEVO) Training, if assignment includes driving agency vehicle. Use of agency vehicle would require appropriate driving history and passing agency biennial driver's physical exam. Depending on assignment, an agency vehicle is not guaranteed with this position.
  • Depending on assignment may be required to be a Public Notary and/or DAVID certified within one (1) year of employment and maintain recertification requirements.
  • Ability to search many different databases and internet sites to provide support in the tracking and monitoring of information pertinent to investigations. Systems may include DAVID, Property Appraiser, FCIC/NCIC, Accurint, OnBase, FINDER, ATF e-Trace, FDLE LIMS system, etc., some of which require mandatory periodic certification.
  • Ability to assist detectives in obtaining necessary documents.
  • Ability to enter crime information and updates into various databases and spreadsheets on a continual basis to ensure accuracy.
  • Ability to answer and provide follow-up phone calls (e.g., to members of the public, other law enforcement agencies, victims of crimes, and/or sexual offenders/predators).
  • Ability to testify in court hearings about work performed, such as evidence gathering.
  • Ability to perform general administrative duties such as data entry, filing, handling complaints and questions, notarizing, receiving mail, or scheduling.
  • Ability to probe all cold case documentation pertaining to sexual assaults, domestics, intelligence, economic crimes, sexual offenses, etc. for review.
  • Ability to complete incident reports and monthly statistics for supervisors and associated departments or agencies.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of citizens or employees of the organization.
  • Must have the ability to learn, understand, express, apply, and demonstrate knowledge of relevant Florida State Statutes as well as Sheriff's Office policies and procedures.
  • Must have the ability to maintain confidentiality of files.
  • Must demonstrate effective communication skills (i.e., listening and verbal), and be able to interact effectively with a diverse group of people such as with coworkers, investigators, victims, sexual offenders/predators, members of the public, and other law enforcement agencies.
  • Depending on the location of assignment, may be required to have knowledge of Sheriff's Office radio procedures or must be willing to successfully complete an OCSO radio training program as soon as possible.
  • May also be required to assist with presentations for larger groups such as Neighborhood Watch Programs.
  • Must have basic computer skills including word processing, email, spreadsheets, and database applications (e.g., Word, Outlook, and Excel).
  • Must have the ability to learn and utilize specialized applications (e.g., CJNet, DAVID, Tiburon, and mapping software) and use the internet effectively to research information.
  • Must have the ability to work with minimal supervision and demonstrate initiative.
  • Must have the ability to effectively manage time and be organized.

Depending on the location of assignment, may be required to perform one or more of the following in addition to regularly assigned duties:

  • Carry own caseload to investigate misdemeanor cases. File appropriate cases with State Attorney's Office.
  • Aid in follow-up investigations by compiling evidence (this may include collecting physical evidence such as videos), photographing victims, taking sworn statements, completing supplemental reports, doing history checks, and creating/administering photo line-ups for victims and witnesses.
  • Assist detectives in obtaining case documentation by providing ATF e-Trace reports and forensics processing reports. Track the Firearms Laboratory backlog.
  • Research and track tasking requests from the State Attorney's Office and assign firearm tasking requests to laboratory personnel.
  • Enter information and updates into various databases, to include the dissemination of Combined DNA Index System (CODIS) hit information to the appropriate investigative unit.
  • Enter all firearms collected by the Agency into the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF) e-Trace database. Track all firearm correlation cases to verify information.
  • Share recognized trends and patterns within the e-Trace system and CODIS notifications with supervisors and/or other specialty units.
  • Liaison between Evidence and Firearms Laboratory for release of firearms.
  • Complete latent comparison requests or DNA requests for cases as determined by a detective or supervisor.
  • Assist and educate victims with court proceedings, which may include providing transportation for the victim.
  • Collect, submit, and release property/evidence to victims; document all incidents on property forms and supplemental reports.
  • Speak before large groups of people (such as Neighborhood Watch Programs) to provide education and training including crime prevention, criminal justice procedures, and current crime trends.
  • Create and distribute bulletins and maps with information determined by a detective or supervisor as needed.
  • Assist in the registration and re-registration process of sexual offenders/predators.
  • Share recognized trends and patterns with supervisors and/or analysts so that appropriate analysis can be conducted.
  • Train Pawn Shop, Second-Hand Dealer, Scrap Yard, and Tow Company owners on state statutes and assists deputies with random inspections to verify compliance.
  • Complete all Nuisance Abatement paperwork to include mailing and confirming delivery of notifications, maintain appropriate databases, organize folders presented in nuisance abatement hearings, complete monthly statistics, etc.
  • Assist in investigations of traumatic events where graphic depictions, descriptions, photographs, and videos of events are presented.
  • Understand how to handle potentially volatile situations where the suspect may be present, including removing him or herself from the situation and summoning a deputy sheriff.
  • Complete special projects and other duties as assigned when necessary.
PROCESSING & TRAINING


ADDITIONAL PROCESSING:

  • Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
  • Please upload a copy of your resume that is no longer than two (2) pages in length to your application
PHYSICAL DEMANDS & WORK ENVIRONMENT

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to talk and hear; use hands to handle or feel; and reach with hands and arms. The employee is frequently required to sit. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIROMENT:
Depending on the location of assignment, the employee may be regularly exposed to outside weather conditions and may have minimal exposure to bodily fluids and/or blood. The employee also may be occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

The Orange County Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Orange County Sheriff's Office may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.