Housekeeping Office Coordinator

3 weeks ago


Austin, Texas, United States FAIRMONT Full time

Job Description

Housekeeping Office Coordinator

Reliable and engaging. As a Housekeeping Office Coordinator, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure employees are informed daily about priorities to personalize service

Qualifications:
Qualifications
Service focused personality is essential
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities and the ability to lead by example

Additional Information
Austin's newest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.


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