Program Specialist I

3 weeks ago

Troy, Michigan, United States Allegis Global Solutions Full time

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce ModelTM.

We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

As a Program Specialist, you are responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, on boarding, worker assignment management, time and expense management, off boarding and reporting. You will...

Assist client managers during all stages of the contract labor acquisition process including requisition intake, sourcing, and candidate shortlisting and interviewing.
Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting req intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base.
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Coach, manage and oversee performance of participating staffing suppliers.
Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
Monitor performance against contract SLA's, requisition aging, invoicing, time and expense entry and vendor compliance tracking
Maintain and update monthly activity and performance reports
Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines

Qualifications
0-2 or more years of staffing and/or MSP experience
Experience in high volume coordination activities (interviewing, on-boarding, etc.)
Excellent verbal and written communications
Ability to work in a dynamic environment that changes from day to day
Excellent analytical and problem-solving skills
Excellent documentation and follow up skills
Strong organization skills and attention to detail
Knowledge of MS Office and PC skills
Able to work independently
Customer Focused
MS Office/Tools- advanced skills

Additional Information
 At AGS, we recognize our people are our strength. We are an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

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