Office Assistant 2

Found in: beBee jobs US - 2 weeks ago

Albany, New York, United States New York State - New York Government Full time


COMPETITIVE MINIMUM QUALIFICATIONS:The selected candidate must be reachable on the eligible list for this title and location under Civil Service Law, Rules and Regulations.

OR

The selected candidate must be eligible for a 70.1 transfer under Civil Service Law, Rules and Regulations.

OR

If eligible via 55 b/c please provide a copy of your active letter of eligibility with your response.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:
Current NYS employee with one year or more of qualifying permanent service in an Office Assistant 1

OR

One year of experience where most work time is spent performing activities related to mail receipt, mail distribution, storage, and stores keeping.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Office Assistant 2 Job Functions may include but are not limited to: 1. Oversee the work processes and workflow, including monitoring various mailboxes for workflow assignments. This requires effective communication skills and working with both internal and external customers. 2. Possess the ability to communicate clearly and effectively both verbally and in writing, using a variety of media.3. All workflow and time sensitive issues must be resolved efficiently, and problematic issues are brought to supervisor's attention.4. Demonstrates a strong working knowledge and skill of Microsoft Office computer software, department systems, and other tools to effectively complete assignments. Demonstrating the ability to create, prepare, and disseminate various reports and procedures.5. Assist in the review and creation of procedures and workflow for the Criminal Investigations Division. This includes the standardization of procedures and forms. Work with other sections and bureau supervisors so that procedural directions are written to ensure efficient workflow.6. Performs the following tasks such as creation of manual assessments, processing payments, scanning completed case folders and documents, and scheduling appointments.7. Train new clerical staff. 8. Responsible for conducting and assisting in the preparation, review, evaluation, and analysis of a variety of reports and other documents specific to the assignment.9. Responsible for assisting management staff in the handling of special requests, projects, and/or directives as needed.10. Responsible for assisting supervisor with clerical tasks and special requests for multiple offices as needed to meet division needs. 11. Comply with Office of Human Resources Management, Code of Conduct, Ethics, Internal Control Rules, Policies and Procedures. Maintain familiarity and strict adherence to all official rules, policies, and procedures, as well as those relating to secrecy and computer security. Must adhere to department time and attendance rules and regulations.

Telecommuting and hours to be discussed during interview.

New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Some positions may require additional credentials or a background check to verify your identity.

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