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Lighting Showroom Branch Manager

2 months ago

Dothan, Alabama, United States REXEL Full time
The position of Lighting Showroom Branch Manager will be based out of our Dothan, AL Location

Summary

The Lighting Showroom Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. Reviews all aspects of branch operations, interprets corporate goals, prepares, and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth. The Lighting Showroom Branch Manager will have a passion for lighting design, excellent leadership skills, and a strong understanding of customer service sales strategies. Responsibilities include but are not limited to safety, personnel, facility, inventory, equipment, purchasing, and the overall business results.

What You'll Do

  • Manage operations of the showroom, including staff scheduling, inventory management, maintain a visually appealing showroom, and an efficient and effective warehouse operation
  • Lead and motivate a team of sales and warehouse associates, providing guidance, training, and support to ensure exceptional customer service and sales performance.
  • Handle customer inquiries, issues, and complaints in a professional and timely manner, ensuring customer satisfaction and retention
  • Ensure branch personnel have the tools necessary to achieve the highest levels of sales potential
  • Effectively manage branch Profit and Loss (P&L) to meet or exceed total sales, GE sales, net income, and asset management targets, and expense budgets
  • Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls
  • Stay up to date with industry trends, new product releases, and best practices in lighting design to provide expert knowledge and guidance to customers and team
  • Remain knowledgeable and current about markets served, customers, suppliers, and competitors
  • Maintain and develop positive, strong relationships with existing and prospective customers and suppliers
  • Conduct/oversee inventory control procedures and ensure appropriate inventory levels are maintained
  • Collaborate with key partners, managers, sales, and marketing to support branch mission, strategies, and growth goals
  • Collaborate with the marketing team to plan and execute promotional events, product launches, and campaigns to drive traffic to the showroom and increase sales
  • Drive profitability by utilizing company digital tools to maximize all aspects of branch performance
  • May fill in for branch and warehouse roles and makes deliveries as needed
  • Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.


What You'll Need

  • High School or GED
  • 4 Year / Bachelor's Degree preferred
  • 5+ years of sales, operations, electrical distribution, or lighting showroom experience
  • 2+ years of leadership experience
  • Valid Driver's License

Knowledge, Skills & Abilities

  • Knowledge and experience in inventory control and warehouse operations
  • Demonstrated ability to drive sales and meet or exceed revenue targets
  • Ability to manage P&Ls preferred
  • Knowledge of lighting products, design principles, and inventory trends
  • Sales and service oriented, self-motivated, dependable, possess excellent leadership, and customer service skills
  • Excellent written, verbal, interpersonal, and presentation skills are required
  • Strong negotiation and interpersonal skills
  • Experience with Microsoft Office and ERP system such as JDEs
  • Demonstrated ability to develop and coach a team

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:

  • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20%
  • Exposed to electrical hazards; risk of electrical shock Occasionally – up to 20%
  • Handles or works with potentially dangerous equipment Occasionally – up to 20%
  • Travels to offsite locations Occasionally – up to 20%

Physical Demands:

  • Sit: Must be able to remain in a stationary position Frequently – 21% to 50%
  • Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%
  • Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51%
  • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelfs, pick up boxes, or position one's self to maintain computers in the lab/under desks/in server closet Occasionally – up to 20%
  • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally – up to 20%
  • Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%

Weight and Force:

  • Up to 10 pounds Constantly – at least 51%
  • Up to 25 pounds Frequently – 21% to 50%
  • Up to 50 pounds Occasionally – up to 20%
  • Up to 75 pounds Occasionally – up to 20%

"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."