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Customer Service

4 months ago

Springfield, Illinois, United States Randstad USA Full time
Do you have great empathy for customers, and have a way of coming up with great resolution? This role might be for you. We are seeking someone with previous call center experience to become a inbound customer service representative for our healthcare client. This role is expected to be temp to hire, and planning to start asap Please apply today to be considered

salary: $ $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Are you looking for a dynamic career where you love the culture you work in? Our client is looking for customer service reps to assist their customers. Hours M-F 8am to 5pm at $18/Hour. Fully in office and must be able to commute to zip code 65804

Duties are included but not limited to...
  • Assist customers with order entry or inquiries by inbound calls or email responses.
  • Provide the highest level of service to customers and clients to meet or exceed defined service level.
  • Work on your own and as a part of a team to complete all assigned tasks.
  • Call Center experience required. Please respond to with a current resume to be considered.

    The essential functions of this role include:
  • working in a smoke free environment
    Skills
  • Verbal Communication
  • Confidentiality
  • Responsiveness
  • Analytical Thinking
  • Collections
  • Written Communication
  • Basic Software Skills
  • Claims Processing
  • Accounts Receivable
  • Business Coursework
  • Medical Software
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.