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Clinical Informatics Manager

4 months ago

Stillwater, United States DiaSorin Full time
Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.
Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."
Why Join Diasorin?
  • Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.
  • Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.
Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.
Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.
Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact

Job Posting

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

The Clinical Informatics Manager is an action-oriented individual who will drive assay and instrument implementations, including in depth interfacing projects to completion on-time. This dual-purpose role requires both project management and interfacing technical expertise. This role works closely with internal and external customer teams to ensure all key project milestones are met within the deadlines and risks are managed and mitigated properly. This position requires a strong leader to manage complex installations involving instrumentation, data management, and automation system solutions within a Clinical Laboratory environment. This position requires an in-depth knowledge of the full scope of an implementation to include hardware and assay implementation as well as In Information Technology and Interfacing Implementation.

What you will do

  • The Clinical Informatics Manager role is to facilitate the customer installation project from the initiation/planning phase through the closing phase.
  • Participates in pre-installation planning meetings with Sales, Service, Applications and the Customer to develop the project timelines, set project plan, develop project timelines and update project tracking software
  • Creates and upholds the project communication plan for the remainder of the project
  • Serves as the main IT point of contact/technical expert for all IT related topics (networking, interfacing and rule programming within the interface) and utilizes resources (internal and external) as needed to meet all timelines
  • Communicates periodic updates to the primary Stakeholders (internal and external) and act as the single point of contact ensuring the streamlined communication between the customer and the company.
  • Facilitates lessons learned sessions throughout all phases of the project and provides post installation follow-up and issue resolution.
  • The Clinical Informatics Manager will utilize their in-depth interfacing knowledge to remove obstacles to instrument and assay go-lives by working directly with LIS vendors to develop partnerships to better serve our customer base.
  • Working with customer IT programmers to program, trial and validate IT interfaces.
  • Utilizing resources such as other customers or LIS vendors to share information across multiple sites through approaches such as publications, webinars and coordinating customer reference calls
  • Serves as the Company Subject Matter Expert and technical trainer for all middleware and calculation software platforms by assisting with defining the user requirements for new middleware and interfacing software products prior to FDA approval
  • Performs pilot testing before and after approval, sets a plan for support once product is released and ensures proper individuals are trained and compliant to all processes when software is released
  • Plays a key role in responding to required cybersecurity questionnaires and contract terms to ensure contracts advance at a timely rate. Interfaces with local and corporate IT as well as Corporate SD&I to ensure compliance.
  • Assists with and educates on all additional networking needs such as connecting instrumentations to KVM Command Centers (internal or external), networking printers, etc.
  • Develop materials and train the Commercial Organization on aspects relating to IT solutions and implementation (both technical and non-technical) as required
  • Assist sales and applications with customer solution development discussions
  • Assist sales/marketing in providing assay and instrument demonstrations to customers
  • Do what it takes to get the job done on time
  • Other duties may be assigned based on department or company business needs

Education Qualifications

  • Bachelor's Degree in Business Administration, Biological Sciences, Information Technology or related field/discipline required

Experience Qualifications

  • 5+ Years expertise in solution deployment in the IVD or biotech industry or required
  • In depth experience with use and programming in major Laboratory Information Systems and Middleware (Cerner, Sunquest, EPIC Beaker, Instrument Manager, etc.) required
  • Demonstrated leadership experience required

Training and Skills

  • Expert knowledge of project management tools and methodologies
  • Excellent communication, analytical, facilitation and problem-solving skills
  • Strong attention to detail
  • Ability to work within a matrixed organization
  • Ability to communicate with and interpret the operational requirements of end-users.

What we offer

Receive a competitive salary and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world.

  • Ability to write and maintain technical and non-technical instructions in the use of programs/reports and/or program/report/ modifications, in addition to presenting results as needed.
  • Strong organizational, communication and project management skills.
  • Self-motivated with a professional and engaged demeanor
  • Strong interpersonal skills with an outgoing personality
  • Ability to manage client expectations; anticipate client requirements
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Quantitative Reasoning and practical thinking methodology
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); Access &/or SQL preferred
  • Ability to learn new software applications and programming language with minimal instruction
  • Ability to work independently
  • Knowledge and understanding of medical terminology, anatomy, physiology, immunology, and immunoassay techniques
  • Knowledge of FDA Quality System Regulations
  • Understanding of microbiology, immunology and testing for infectious disease
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Support and contribute to DiaSorin Inc. and the Commercial organizational revenue, process improvements and other goals

Licenses and Certifications

  • Portfolio Management Professional (PMP) preferred
  • LIS/Interfacing Specific Certifications preferred

Standard Physical Demands

  • Long periods of time in front of a PC - Constantly

Travel Requirements

  • 70-80%

What we offer

Receive a competitive salary and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world.


Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire.
Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process, please contact the North America Talent Acquisition Team at or to request an accommodation.
The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations.
Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations.
This position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

This contractor and subcontractor shall abide by the requirements of 41 CFR a), 41 CFR a) and 41 CFR a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

DiaSorin Inc and DiaSorin Molecular LLC are Affirmative Action and Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.