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supv it program manager

3 months ago


Montgomery, Alabama, United States Defense Information Systems Agency Full time
Serves as the Enterprise Customer Service Chief
Tasked with partnering with and advocating for customers on all IT-related issues until they are resolved.
Manages, monitors, and maintains IT applications, infrastructure, and services. Supports customer requirements through the development, testing, and validation of application and service solutions.

Primary duties include coordination with high-level leadership within customer organizations throughout the Pentagon, National Capital Region (NCR) and beyond.

Provides recommendations regarding future direction for improving business processes, organizational structures, developing concepts impacting long and short-term policy, goals, objectives, and methods to achieve them.