Current jobs related to Front Desk Agent - Laguna Beach, California - Laguna Beach House

  • Hotel Front Desk Agent Experienced

    2 months ago

    Laguna Beach, California, United States Capri Laguna on the Beach Full time

    About Capri Laguna on the BeachCapri Laguna on the Beach, located in beautiful Laguna Beach, CA, is seeking an experienced front desk agent to join our team. As a front desk agent at Capri Laguna, you will be a key player in creating a positive guest experience from the moment they walk through our doors.Why Work With Us?Competitive pay and benefits...

  • Hotel Front Desk Agent Experienced

    2 months ago

    Laguna Beach, California, United States Capri Laguna on the Beach Full time

    RequirementsPrevious 2-3 years experience as a front desk agent in a hotel settingKnowledge of hotel booking system OPERA and basic computer skillsStrong communication and customer service skillsAbility to multitask and work in a fast-paced environmentCollege DegreeJob Responsibilities As a front desk agent, you will be responsible for greeting guests,...

  • Guest Services Representative

    7 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Front Desk AgentJob Title: Front Desk AgentCompany: Surf & Sand ResortOverviewAt Surf & Sand Resort, we take pride in being a part of JC Resorts, a prestigious entity in the management of golf and resort properties since 1971. Nestled along the picturesque coastline, our establishment has a legacy that dates back to 1948. We are on the lookout for passionate...

  • Front Desk Supervisor

    3 months ago

    Long Beach, California, United States Hotel Queen Mary Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQualificationsAt least 2 to 3 years of...

  • Reception Specialist

    1 week ago

    Laguna Beach, California, United States JC Resorts Full time

    Front Desk Agent (Full-time)Job Category: Guest ServicesJC Resorts is on the lookout for a committed Front Desk Agent to enhance our team. In this position, you will play a vital role in delivering outstanding service to our guests, ensuring their experience is both pleasant and memorable.Check in guests and allocate accommodationsAddress special requests...

  • Guest Services Representative

    2 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Front Desk AgentPosition: Front Desk AgentCompany: Surf & Sand ResortOverviewSurf & Sand Resort, a distinguished establishment under JC Resorts, has been a prominent name in the hospitality industry since 1971. Nestled along the beautiful coastline, we pride ourselves on our long-standing tradition of exceptional service, dating back to 1948. We are on the...

  • Guest Services Representative

    7 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Front Desk AgentPosition: Front Desk AgentCompany: Surf & Sand ResortOverviewSurf & Sand Resort, a distinguished member of JC Resorts, has been a leader in the hospitality industry since 1971. Nestled along the picturesque coastline, our establishment has a rich legacy dating back to 1948. We are in search of motivated individuals who are dedicated to...

  • Front Desk Coordinator

    2 days ago

    Newport Beach, California, United States Rose International Full time

    Job SummaryWe are seeking a highly organized and customer-focused professional to join our team at Rose International as a Receptionist. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and coordinating with our team to ensure seamless operations.Key...

  • Guest Services Representative

    2 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Front Desk Agent (Full-time) - $300 Signing BonusJob Category: Guest ServicesRequisition Number: FRONT01642OverviewSurf & Sand Resort, a distinguished member of JC Resorts, has been a leader in the management and operation of premier resort properties since 1971. Nestled along the beautiful coastline, our resort has been a cherished part of the local...

  • Guest Services Representative

    2 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Position Title: Front Desk Agent (Full-time) - $300 Signing BonusJob Category: Guest ServicesOverview:Surf & Sand Resort, a distinguished member of JC Resorts, has been a leader in the management and operation of premier resort properties since 1971. Nestled along the stunning coastline, our resort has been an integral part of the local community since 1948....

  • Front Desk Coordinator

    1 day ago

    Redondo Beach, California, United States Bettolino Kitchen Full time

    Job OverviewAre you enthusiastic about providing exceptional service and creating a welcoming atmosphere? As a Front Desk Coordinator, you will be the initial point of contact for our establishment, responsible for greeting patrons, managing reservations, and assisting with various operational tasks to ensure a seamless experience for all...

  • Guest Services Representative

    7 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Position Title: Front Desk Agent (Full-time) - $300 Signing BonusJob Category: Guest ServicesOverview:Surf & Sand Resort, a distinguished member of JC Resorts, has been a leader in the management of premier resort properties since 1971. Nestled along the stunning coastline, our resort has been a cherished part of the local community since 1948. We are in...

  • Guest Services Coordinator

    3 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Opportunity for a Front Desk Supervisor at Surf & Sand ResortAre you passionate about delivering outstanding guest experiences? Do you thrive in the Hospitality sector? The FRONT DESK SUPERVISOR position at Surf & Sand Resort focuses on managing the Front Desk and Guest Services to guarantee smooth and professional interactions with guests.Core...

  • Guest Services Coordinator

    3 days ago

    Laguna Beach, California, United States Common Thread Hotels Full time

    Position Overview:The Front Desk Agent is responsible for welcoming and registering guests at the hotel, providing detailed information about accommodations, and establishing payment methods. This role involves checking guests out, preparing and explaining bills, and ensuring a seamless experience for all visitors.Key Responsibilities:Greet and register...

  • Front Office Operations Supervisor

    7 days ago

    Avila Beach, California, United States Hilton Grand Vacations Full time

    Position Overview:As a Front Office Operations Supervisor, you will play a crucial role in ensuring the smooth functioning of the front desk and overall guest experience. Your responsibilities will include:Supervision: Oversee daily operations at the front office, ensuring all tasks are performed to the highest standards.Team Leadership: Guide and mentor...

  • Guest Services Coordinator

    1 week ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Opportunity for Guest Services Coordinator at Surf & Sand ResortAre you passionate about delivering outstanding experiences for visitors?Do you thrive in the Hospitality Sector?Become an integral part of a family-owned establishment that prioritizes personal connections and superior service.The GUEST SERVICES COORDINATOR position at Surf & Sand Resort...

  • Guest Services Manager

    2 days ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Exciting Career Opportunity as a Guest Services Manager at Surf & Sand ResortAre you dedicated to crafting unforgettable experiences for visitors?Do you thrive in the Hospitality Sector?Become a vital part of our family-owned establishment that prioritizes personal connections and outstanding service.The GUEST SERVICES MANAGER position at Surf & Sand Resort...

  • Front Office Operations Supervisor

    1 week ago

    Avila Beach, California, United States Hilton Grand Vacations Full time

    Position Overview:As a Front Office Operations Supervisor, you will play a crucial role in ensuring the smooth functioning of daily operations at the front desk. Your responsibilities will include:Supervision: Oversee the daily activities of the Front Office team, ensuring all tasks are executed to the highest standards.Guest Interaction: Provide exceptional...

  • Front Desk Sales Associate

    1 month ago

    Laguna Beach, California, United States The Lash Lounge Full time

    The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States.We offer a complete menu of services including Lash Extensions, Lash Lifts, Brow Laminations, Threading Services, and more.You will be highly focused on membership sales, retail sales, and booking clients.Experience with MindBody Software is a plusFree lash...

  • Front Office Operations Supervisor

    2 days ago

    Avila Beach, California, United States Hilton Grand Vacations Full time

    Exciting Opportunity for a Front Desk Supervisor What will your role entail? As a Front Desk Supervisor, you will play a crucial role in ensuring the smooth operation of the Front Office while contributing to the overall success of the company. Your responsibilities will include: Overseeing daily Front Office operations to ensure efficiency and...

Front Desk Agent

2 months ago

Laguna Beach, California, United States Laguna Beach House Full time

Summary of Position:

The Front Desk Agent is responsible for providing welcoming, friendly, efficient, resourceful and genuine hospitality at the front desk. This includes checking guests in and out, resolving guest concerns, providing recommendations, and more

Essential Functions:

Complete the registration process by inputting and retrieving information from a computer/property management system, confirming pertinent information to a guest's reservation and making changes as necessary.
Verify and swipe credit cards for authorization using electronic acceptance methods and verifying a photo ID at check-in.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler checks, and other forms of payment.
Post charges to guest rooms and house accounts using the computer.
Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listening attentively to understand requests.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages, mail and facsimiles for guests as requested.
Close guest accounts at the time of check out ensuring the guest's stay was enjoyable, resolving issues as necessary.
Providing safety deposit boxes, upon request.
Arrange registration cards and complete bucket check.
Other tasks as assigned by Front Office Supervisor/Area FO Manager/Area Assistant GM.
Embrace our company's Purpose, Pillars, and Service Essentials.
Incorporate the Mystery Shopper Standards into every interaction.

Qualifications:

Education: College degree preferred, but not required.

Experience: Prior hotel experience preferred but not required, Housekeeping and Guest Services also preferred.

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

Ability to train and manage with strong leadership skills. Creates a positive working environment.
Ability to make quick and efficient decisions to benefit the team and guest.
Ability to memorize and perform Hotel Standards, AAA 3-4 diamond standards, and Mystery shopper standards.
Strong organizational skills and time management.
Knowledge of Property Management systems.
Knowledge of Management Reporting tools.
Bilingual in Spanish a plus.

Personal Characteristics:
Behaves ethically
Communicates effectively: Speaks, listens and writes in a clear and effective manner
Professional Appearance: Exhibits an appearance appropriate for a three-diamond hotel (Specific grooming standards are available for review)

Working Conditions:
This is a full-time, non-exempt position. Actual hours may vary dependent on business needs but will generally fall between 5:00 am and 10:00 pm. Attendance as scheduled is a critical element for all positions at Casa Loma Beach Hotel. Availability for weekends and holidays is essential.
Laguna Beach House Hotel leaders and associates believe each guest should be treated with respect and professionalism. Our purpose is Making Space for Genuine Hospitality. In order to be successful at Laguna Beach House Hotel, associates are delighted to embrace our purpose, as well as our Pillars: Hands-On and Heartfelt, Sincere and Focused, Collaborative and Curious, and Conscientious. Finally, all associates are trained in and embrace our 21 Service Essentials. Our fun, friendly and genuine associates treat every guest as if they were our only guest. A true customer focus is essential to succeed with our properties.
Source: Hospitality Online