Senior Operations Project Manager

1 month ago

Alpharetta, United States Kaleris Full time

Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation.


We're looking for a forward-thinking individual to take on the combined role of Operations and Project Manager within our Customer Operations organization reporting to the COO. This dual role will require a versatile professional capable of driving both the operational excellence and successful completion of strategic projects with some administrative components. The ideal candidate will be adept at implementing the right processes and practices across the organization, improving performance, and ensuring that all projects align with our company's strategic goals.

Responsibilities

  • Formulate strategic and operational objectives to guide the Customer Operations team goals.
  • Improve operational processes, and best practices.
  • Partner with leaders to examine opportunities for growth and efficiency aligned with
  • KPIs/OKRs.
  • Monitor production of KPIs via dashboards (PowerBI), makes recommendations to COO
  • on observed trends/themes.
  • Find ways to increase gains through partnerships with stakeholders across the business in
  • areas such as Product/R&D, Finance, Sales, etc. to drive operational effectiveness.
  • Leads/assists in leading effective and impactful meetings with or for COO.
  • Plan, execute, and finalize internal projects according to deadlines and within budget.
  • Partners with key business owners on change management items related to above
  • projects.
  • Define project scope, goals, and deliverables in collaboration with senior management
  • and stakeholders.
  • Allocate resources and coordinate efforts of team members and third-party contractors or
  • consultants.
  • Develop and deliver progress reports, proposals, requirements documentation, and
  • presentations.
  • Proactively manage changes in project scope, identify potential crises, and devise
  • contingency plans. Makes recommendations on improvements and potential risks.
  • Various administrative functions supporting COO org meetings, customer engagements,
  • travel, etc.

Requirements

  • Proven work experience as an Operations Manager or Project Manager.
  • Strong knowledge of organizational effectiveness and operations management.
  • Excellent communication, leadership, and organizational skills.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure, plan personal workload effectively, and delegate.
  • Capability to manage multiple projects simultaneously while maintaining quality and
  • efficiency.
  • Degree in Business, Operations Management, or a related field.
  • PMP certification or equivalent is highly desirable.

Benefits & Compensation

  • Competitive compensation package
  • Full benefits package (medical, dental, vision) with option for HSA
  • FSA and DCFSA
  • Pet insurance
  • Paid Time Off (FlexPTO, parental leave, volunteering time off)
  • 401K (with employer match)
  • Life/AD&D (paid for by Kaleris)
  • Disability (LTD and STD plan paid for by Kaleris)
  • Employee Assistance Program
  • Career growth and mentorship

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands.

We are an equal-opportunity employer and value diversity at Kaleris. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*We do not accept unsolicited external resumes from outside, third-party sources*

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