Information Technology Specialist GS07/09

4 weeks ago

Tsaile, Arizona, United States Department Of Health And Human Services Full time
Summary

The primary purpose of this position is to provide analytical and evaluate duties related to information technology hardware and software with primary knowledge requirements of information processing methodology, information technology, computer capabilities, and processing techniques. Incumbent will administer computer workstations, applications, and virtual environments to provide customer support. This position is located at the Information Resource Management Department, Tsaile, AZ.



Duties

NOTE: This position is being announced concurrently with announcement IHS-23-CH ESEP/MP for candidates at the GS-11 grade level, please review vacancy announcement for eligibility requirements. Applicants must apply separately for each announcement in order to be considered for each grade level.

  • Utilize active directory management system to create user accounts and assign access rights.
  • Maintains computer operations by implementing operating procedures in compliance with Indian Health Service Standards.
  • Troubleshoots malfunctions in computing hardware and consults with higher level Information Technology Specialist.
  • Installs applications on computing hardware and updates applications as required.
  • Utilizes minicomputer application to create user accounts for use with the hospital electronic medical record (EMR) system.
  • Provides guidance and assistance to customer computer systems and works with technical , medical and clerical personnel.
  • Investigates system malfunctions.
  • Prepares system documentation in accordance with agency standards.

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