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Server | IMG Academy

4 months ago

Bradenton, Florida, United States teamworkonline Full time

Overview

The Server will be responsible for serving or handling food and beverages & exceptional guest service within one of the IMG Academy's food outlets.

This role will pay an hourly wage of $15 to $20.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

  • Serves meals to students, guests and staff according to standard operating procedures, working in a business casual environment.
  • Responsible for constant sanitation, organization, and proper food handling.
  • Maintains a safe, clean, organized, and stocked work area.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Reports to work as scheduled, in uniform, and ready to be in position.
  • Does side work during non-busy hours.
  • Speaks to guests with enthusiasm at all times.
  • Develops relationships with guests.
  • Provides the highest level of service in accordance with our standards.
  • Observes diners to respond to any additional requests and to determine when meal has been completed.
  • Clears and resets tables/work areas at conclusion of each course or end of shift.
  • Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks;
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses;
  • Performing basic cleaning tasks as needed or directed by supervisor;
  • Assisting with special events as necessary
  • Adhering to all company policies, procedures and business ethic codes
  • Other duties as assigned

Qualifications

Knowledge, Skills and Ability

  • High school graduate or equivalent
  • Cheerful and helpful attitude with students, guests and staff
  • Ability to cross-train and work in other areas of the academy
  • Must successfully pass a nationally recognized Food Safety Manager Certification course and exam (where applicable based on city/county requirement)
  • Must be able to meet any "Food Handlers" license/card training exam
  • Ability to multi task in a fast-paced organization
  • A superior work ethic
  • Desire to work collaboratively with colleagues

Preferred Skills

  • Bilingual
  • 1+ year of progressive work experience

Physical Demands and Work Environment

  • Ability to scan and handle all merchandise
  • Able to think quickly on the spot to resolve guest questions
  • Ability to read labels and other product information
  • Ability to read instructions, recipes, reports and information on computer screens, and to key information on computer and RF Unit keyboards
  • Able to accurately handle cash register operations and cash transactions
  • Ability to lift 40 pounds
  • Ability to place and arrange items on all shelves and racks on the sales floor
  • Ability to move merchandise with appropriate equipment (e.g., tubs, carts, flats, etc.) to and from stockroom
  • Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
  • Should be able to handle outdoor temperatures for a reasonable period of time.
  • Must be able to move around campus which includes gym, turf, fields, etc.
  • Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements

  • Requires a background check upon offer
  • Requires a drug check upon offer