Lead Contact Representative

1 month ago


Fresno, California, United States Department Of The Treasury Full time
Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at



Duties

WHAT IS THE WAGE AND INVESTMENTDIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas: Wage and Investment Service Centers IDT/Victim Assistance - Field

The following are the duties of this position at the full working level.

  • Distributes and balances the workload among employees in accordance with established work flow or job specialization, assures timely accomplishment of the assigned workload, and assure that each employee has enough work to keep busy.
  • Keeps in touch with the status and progress of work, and makes day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise, such as backlogs that cannot be disposed of promptly.
  • Estimates and reports on expected time of completion of work, and maintains records of work accomplishments and time expended and prepares production reports as requested.
  • Instructs employees in specific tasks and job techniques and makes available written instructions, reference materials, and supplies.
  • Gives on the job training to new employees in accordance with established procedures and practices.


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