Facets Systems Engineer

3 months ago

Wilmington, North Carolina, United States Johns Hopkins Medicine Full time

Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here.

What awaits you:

  • Work-life balance - This is a remote role
  • Medical, Dental, and Vision Insurance.
  • 403B Savings Plan w/employer contribution.
  • Paid Time off & Paid holidays.
  • Employee and Dependent Tuition assistance benefits.
  • Health and wellness programs and MORE

Who you are:

As a Facets Systems Engineer, you have an established track record of developing and delivering high-quality hosted and cloud-based software applications and solutions. You will assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility. You possess deep technical aptitude, outstanding programming skills, and excellent management and communication skills and have a passion to make a difference You demonstrate the ability to balance business goals, technology strategy, and time to market in a sustainable way.

What you'll do:

  • Within assigned areas of responsibility and with little or no supervision, you'll collaborate independently with business and technical resources to identify, analyze, prioritize, and resolve Facets application/ system issues
  • Develop, support, and manage application code, user interfaces, and third-party integration components
  • Advise on potential application modifications, enhancements, smoke testing, patching, or business process changes as appropriate
    • You'll also advise business and technical counterparts regarding current system functionality.
  • Understand and write customer's requirements and then build/ enhance applications that support the various Facets projects/ upgrades; then support them post go-live
  • Execute tasks related to tickets and service requests for advanced to complex server-side activities and provide escalation support for compute tickets.
  • Oversee the maintenance of application and server software, such as updates and upgrades
  • Oversee the configuration and customization of application systems.
  • Define, run, and review reports on applications performance and event anomalies; ensure internal adjustments are made substantial gaps documented and elevated to management.

What you'll bring:

  • 3+ years of related work experience with computer systems and applications
  • Experience with large Facets migrations/upgrades, complex system planning, configuration, requirements, and implementation, as well as the monitoring and maintenance of systems.
  • Experience collaborating with Database Administrators on SQL Server related system needs including installation, system configurations based on Facets specifications, and performance tuning.
  • Ability to balance the demands of multiple projects.
  • Bachelor's degree in Business, Computer Science or other related degree is required. May substitute relevant degree with additional years of experience.

Who we are:

Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP is a leader in provider-sponsored health plans and is poised for future growth.

Many organizations talk about transforming the future of healthcare, at Johns Hopkins Health Plans, we are setting the pace for change within the healthcare industry. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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