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Senior Manager, Patient Engagement and Advocacy
4 months ago
Responsibilities:
· Develops strategies and recommendations for improving processes, efficiency and practices.· Fosters effective cross functional relationships including but not limited to Marketing, Medical Affairs, Regulatory Affairs, Legal, Compliance and Sales.· Ensures collaboration between brand marketers and Patient Engagement Associates with program development, reporting, metrics, on-going communications and oversees contributions to annual integrated business planning.· Provide oversight and support of global patient initiatives under guidance of Assoc. Dir. Patient Engagement· Supervise relationships between 50-60 patient advocates and internal and external colleagues.· Ensure training requirements for patient advocates is met on an annual basis.· Identifies and prioritizes Patient Engagement opportunities and empowers team to create and execute plans.· Directs Patient Engagement communications to internal and external stakeholders.· Requires ability to explain Patient Engagement practices and policies of job area to ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.· Lead internal team of Patient Engagement Associates· Responsible for team members' annual objective setting and performance· Ensure all Nth Am Operations' engagements with patients are in accordance with SOP 51 as well as our CSL Values
Education:
· BS/BA
Experience:
7-10 years professional experienceExperience working with patient advocates, advocacy organizations in rare disease categoriesKnowledge of relevant legal, compliance and regulatory requirements to engaging with patientsDirect line management experience preferredConsumer marketing experience a plus
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
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Our Benefits
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our benefits site to see what's available to you as a CSL employee.
About CSL Behring
CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
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