field service technician

4 weeks ago


Augusta, Maine, United States Spherion Full time
Field Technician at Leading Managed Services Provider

Are you a hands-on tech enthusiast with a knack for customer service? Our staffing agency is partnering with a top-tier client to find a skilled Field Technician to join their dynamic team

Responsibilities:
- Provide on-site support for customers, installing and troubleshooting a wide range of IT equipment
- Collaborate with end-users to resolve complex issues and optimize managed services
- Configure and assist in onboarding new users to managed services
- Work closely with the team to improve processes and prevent future issues
- Travel to client's locations to handle all degrees of network and installation

Working hours: 8:00 AM - 5:00 PM

Skills:
- Associate's degree or technical school diploma
- Progress towards CompTIA or Microsoft certifications
- Experience with server architecture, operating systems, and networking concepts

Education:
Associate

Experience:
4-7 years

Qualifications:
- 3+ years of experience in a managed service environment
- Intermediate technical skills and excellent troubleshooting abilities
- A proactive, positive attitude and outstanding customer service skills
- Ability to thrive in a fast-paced environment
- Comfortable traveling 30% - 50%

Apply now to be considered for this exciting role. Let us help you land your dream job in IT field support

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Provide on-site support for customers, installing and troubleshooting a wide range of IT equipment- Collaborate with end-users to resolve complex issues and optimize managed services- Configure and assist in onboarding new users to managed services- Work closely with the team to improve processes and prevent future issues- Travel to client's locations to handle all degrees of network and installation

experience

4-7 years

skills

Associate's degree or technical school diploma- Progress towards CompTIA or Microsoft certifications- Experience with server architecture, operating systems, and networking concepts

qualifications

3+ years of experience in a managed service environment- Intermediate technical skills and excellent troubleshooting abilities- A proactive, positive attitude and outstanding customer service skills- Ability to thrive in a fast-paced environment- Comfortable traveling 30% - 50%

education

Associate



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