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Field Operations Specialist

2 months ago

Augusta, Maine, United States Spectrum Full time
About the Role

We are seeking a highly skilled and customer-focused Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for delivering exceptional service to our customers by installing, repairing, and maintaining our services and equipment.

Key Responsibilities
  • Install and repair services for residential customers
  • Provide world-class customer service and educate customers on proper use of their Spectrum services and equipment
  • Perform basic to advanced installations, disconnects, downgrades, and upgrades
  • Complete reconnects and troubleshoot issues
Requirements
  • High School diploma, GED, or equivalent work experience
  • Problem-solving skills with a technical aptitude
  • Ability to work independently with minimal supervision
  • Valid Driver's license with satisfactory driving record
  • Ability to travel to and from assigned territories and company facilities
What We Offer
  • Competitive pay and benefits
  • Opportunities for growth and advancement
  • Training and development programs to enhance your skills
  • A dynamic and supportive work environment