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HVAC Service Coordinator/Dispatcher

2 months ago


Virginia Beach, Virginia, United States Thermo Trol Systems Inc Full time

As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible. Working closely with other departments to ensure proper workflow is also a must.

1-3 years of industry experience or a related customer service experience required
Previous administrative experience preferred
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
Excellent customer service and problem-solving skills
High-quality organizational skills
The ability to work well under deadlines and to multitask
The ability to build relationships and coalitions within the community
Excellent verbal and written communication skills
Excellent critical thinking and problem-solving skills

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