Automotive Service Specialist
1 week ago
About First Landing Auto Care:
First Landing Auto Care is an independent, family-owned auto repair shop in Virginia Beach. We have been in business for twenty years and have two locations in the northern part of the city. We work on all Makes, specialize in hybrid/electric vehicles, alignments and have recently added ADAS calibration to our repertoire.
Automotive Service SpecialistWe are seeking a dedicated and experienced Automotive Service Advisor to join our growing team. As an integral part of our operation, you will play a key role in ensuring exceptional customer service and smooth workflow within our repair shop.
Responsibilities:- Provide warm and welcoming greetings to customers upon arrival.
- Handle incoming phone calls professionally and efficiently.
- Collaborate with certified technicians to prepare detailed estimates, ensuring accuracy in pricing and prioritization of repairs.
- Effectively communicate recommended services to customers, guiding them through options and scheduling appointments accordingly.
- Source and procure necessary parts, manage inventory, and oversee quality control measures.
- Coordinate technician schedules, dispatch technicians for service calls, and ensure timely completion of repairs.
- Competitive compensation package
- Comprehensive health insurance benefits
- Paid holidays
- 401(k) with company match
- Enjoy a five-day work week with no weekend hours
- Minimum of 2 years of proven experience as an Automotive Service Advisor.
- Valid driver's license with a clean driving record.
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