UX Designer

Job Number

Job Category Sales & Marketing

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

With every journey, travel has the power to shape us and our world. Begin your journey as a Designer User Experience & Design at Marriott International, repeatedly voted one of Fortune's 100 Best Companies to Work For. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.

The Manager of User Experience Design, helps the team to support a vision for how experiences should be designed across The ideal candidate brings user experience and visual design skills, obsesses about the guest, and can implement at mass scale. This associate will be a proactive problem solver with a keen focus on data-driven product design.

Reporting to the Director of UX and Design, this associate will be a designer skilled at working with digital product teams, producing creative and impactful solutions through ideation, regular feedback and critique. They will work individually and in collaboration with other user experience designers to produce actionable deliverables

A strong portfolio is critical for this role. Your portfolio should showcase experience in UX and visual design, particularly where simplicity and ease-of-use were a major concern.

You're exactly who we're looking for if you:

• Have a portfolio that showcases your UX and visual design skills
• Can balance user, business and technical needs
• Readily define a product's problem areas from the guest/user perspective
• Understand the customer journey encompasses multiple touchpoints
• Lead with a user-centric mindset
• Thrive on creating innovative solutions to challenging user and business problems
• Value deadlines, set realistic expectations around them and then meet them

CANDIDATE PROFILE

Education and Experience

Required

• 4+ years of experience as a UX designer or a similar role
• 4-year degree from an accredited college or university, preferably in design or technology discipline or equivalent experience
• Experience in one or more of the following user experience disciplines: interaction design, visual design, motion/animation, prototyping
• Experience in solving problems, thinking logically and analyzing complex use cases
• Ability to solve problems quickly, think creatively, and support speed-to-market delivery
• Grounding in general usability and transactional design best practices
• Understanding of atomic design framework,
• Effective written and oral communications skills

Preferred

• Experience with major, large-scale global digital apps, web sites, or other digital products within the commerce or travel space preferred
• Experience working with a multi-brand design systems and using variables/tokenization

CORE WORK ACTIVITIES

Demonstrating and Applying Discipline Knowledge

• Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, Figma prototypes and/or presentations as needed to communicate experience design
• Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications
• Clearly present your work citing industry best practices, qual and quant data to support your decisions
• Ensure a quality experience on live digital products by participating in the user acceptance testing process
• Works collaboratively with other sub-disciplines in User Experience as well as other teammates across the organization
• Uses software including: Figma; AEM Storybook (or equivalent); Adobe Creative Suite; Microsoft Excel, Word and PowerPoint
• References Design System for appropriate patterns, components, and styles in the course of user experience design work
• Keeps skills up-to-date on industry trends and applies new knowledge to job
• Understands web technologies and principles— like responsive design, front-end markup and libraries such as HTML, CSS

Managing Work, Projects, and Policies

• Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
• Meets deadlines once agreed upon
• Reports impediments to completing work and meeting deadlines
• Provides regular status updates to manager
• Successfully manages multiple assignments at once
• Works based on priorities and requests clarification if priorities are not clear
• Accepts critique and critiques work of others in a helpful and professional manner
• Communicates in a timely and appropriate manner with teammates

Additional Responsibilities

• Knows when issues should be escalated to manager
• Develops relationships with members of other teams, and leverages those relationships to answer questions
• Develops skills in presenting work with clarity and confidence; explains complex matters so that others can understand them
• Demonstrates self-confidence, energy and enthusiasm
• Performs other reasonable duties as assigned by manager

M ANAGEMENT COMPETENCIES

L eadership

• A daptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• C ommunication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• P roblem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• P rofessional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• S trategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

M anaging Execution

• B uilding and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• S trategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• D riving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• P lanning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

B uilding Relationships

• C ustomer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
• C oworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• G lobal Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

G enerating Talent and Organizational Capability

• O rganizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• T alent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

L earning and Applying Professional Expertise

• A pplied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• B usiness Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• T echnical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• B asic Competencies - Fundamental competencies required for accomplishing basic work activities.
• B asic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• M athematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• O ral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• R eading Comprehension – Understands written sentences and paragraphs in work related documents.
• W riting - Communicates effectively in writing as appropriate for the needs of the audience.

The salary range for this position is $91,905 to $162,366 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.

Washington Applicants Only: Employees will accrue PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 3 days after the date of this posting, 08/15/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.