Technical Support Engineer
1 month ago
Technical Support Engineers are responsible for resolving technical customer issues in a timely manner, acting as the voice of Boston Dynamics' technical expertise, and identifying customer needs for issue resolution and feature requests.
Duties and Responsibilities:
- Provide technical support for complex products
- Help establish and document technical support processes
- Assist in diagnosing, troubleshooting, and fixing technical equipment
- Maintain expertise in specialized software features
- Contribute to product and customer success
- Respond to customers using Boston Dynamics' voice and tone
- Manage support queues and troubleshoot emails/chats
- Document software incidents and suggest new features
- Contribute to process improvement for customer success
Qualifications:
- Bachelor's degree in Engineering/Computer Science
- Proficiency in Linux and a high-level programming language (Python/C++)
Job Profile:
- Confident problem solver
- High standard of service and support
- Quick learner and team player
Qualified candidates eligible to work in the United States are welcome to apply. Boston Dynamics does not sponsor visas for this position. Boston Dynamics will never ask for personal financial information in the recruiting process.
-
Technical Support Engineer
2 months ago
Other US Location CM Group Full timeThe Company: Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in...
-
Technical Support Analyst
4 weeks ago
Other US Location WellSky Full timeAre you someone who is passionate about helping others and enjoys leveraging your technical skills to do so? WellSky is seeking an energetic and personable Technical Support Analyst to provide application support to our Blood Management clientsAs a Technical Support Analyst, you will leverage a variety of tools to troubleshoot and resolve application support...
-
Support Engineer II
1 month ago
Other US Location Frontline Education Full timeSupport Engineer II - R&HYour role on the team:The Support Engineer II is a member of the Client Support Organization and reports to a Sr. Support Manager. The SE II handles Tier 3 technical escalations and customized support related to data integrations across other client systems, inside and outside of Frontline, complex product issues, and complex report...
-
Technical Sales Engineer
1 month ago
Other US Location Freudenberg Group Full timeWorking at Freudenberg: We will wow your worldResponsibilities: Visit and manage existing customers throughout the State of Michigan customer Act as a liaison between the customer and the Director of Sales to ensure total customer satisfaction Monitor stock levels to fulfill inventory demands Provide market data to support new technology development...
-
Software Support Engineer
4 weeks ago
Other US Location Sabre Corporation Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Scientist - Technical Support
1 month ago
Other US Location INEOS Composites Full timeINEOS Composites US LLCINEOS is a global manufacturer of petrochemicals, specialty chemicals and oil products. Our products touch every aspect of modern life. INEOS comprises 36 businesses each with a major chemical company heritage. Our production network spans 194 sites in 29 countries throughout the world.INEOS Pigments produces TiO2 and TiCI4 via the...
-
Technical Support Specialist
1 month ago
Other US Location nVent Full timeWe're looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.WHAT YOU WILL EXPERIENCE IN THIS POSITION:Field technical inquiries for the operation, diagnosis, and repair of...
-
Senior Field Support Engineer
1 month ago
Other US Location Rockwell Automation Full timeRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Support Engineer
1 month ago
Other US Location PerkinElmer Full timeWhen joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our...
-
Advanced Customer Technical Support Specialist
1 month ago
Other US Location Beckman Coulter Diagnostics Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
-
Senior Engineer
1 month ago
Other US Location Xcel Energy Full timeAre you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.Position SummaryApplies extensive technical expertise and has full...
-
Technical Staff, Platform Architect
4 weeks ago
Other US Location Dell Technologies Full timeTechnical Staff, Platform Architect From applied research to advanced engineering, the Engineering Technologist team has the expertise to shape ground-breaking products, material and processes. It's a fascinating field of work. We're involved in assessing the competition, developing technology and product strategies and generating intellectual property. We...
-
Sales Engineer
2 months ago
Other US Location EngFlow Full timeAs a Sales Engineer at EngFlow, you will work in a high performance team environment to drive business development and sales growth by providing technical expertise around Build and Remote Execution to our prospects and customers. You will be at the intersection of sales and engineering.About the company:EngFlow is a SaaS company that is redefining how...
-
Technical Account Manager
1 month ago
Other US Location Hypori Inc. Full timeHypori Inc, a leading provider of SaaS cybersecurity solutions, is transforming secure mobility for federal and commercial customers, including the United States Army. Hypori's secure virtual workspace enables users to access critical data and apps from any mobile device without compromising user privacy. From commercial IP to national security level intel,...
-
system engineer i
4 weeks ago
Other US Location FlightSafety International Full timeAbout FlightSafety InternationalFlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent...
-
Engineer Opportunities
1 month ago
Other US Location Dow Full timeAt Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem...
-
Sales Engineer
1 month ago
Other US Location ESET Full timeJob posting titleSales EngineerJob summaryThe Field Sales Engineer I (FSE) is the subject-matter expert and technical sales lead for ESET's product portfolio and is primarily responsible for supporting the ESET Sales team with technical sales activities in new and pre-existing opportunities.Job descriptionKEY RESPONSIBILITIES:The FSE I works closely with...
-
Engineering Manager
1 month ago
Other US Location DXP Enterprises Full timeDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit....
-
Operations Engineer
1 month ago
Other US Location Albemarle Corporation Full timeBe an essential element to a brighter future. We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Join our values-led organization committed to building a more resilient world with people and planet in mind. Our core values are the foundation that make us successful for ourselves, our...
-
Senior Technical Program Manager
4 weeks ago
Other US Location Autodesk Full timeJob Requisition ID #24WD80102Position OverviewAt Autodesk we do what no other company on the planet can, provide our customers the technology to Make Anything. This is a tall order and one we take very seriously, which is why the Enterprise Systems and Experience team is about helping teams build the best products for our customers and deliver defined value....