Product Support Engineer

3 weeks ago


Other US Location Edenred Full time

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Job Summary:

The Product Support Engineer works to resolve escalated issues that arise in production software environments that require advanced technical investigations and knowledge.

Essential Functions: Duties and Responsibilities

  • Perform technical investigations of issues with platforms using tools including Postman, MySQL, and code repositories
  • Update and create widgets and adapters in core platforms
  • Act as an expert in file transmission and processing services such as ISO, NACHA, SFTP, FTPS, SSH, and PGP/GPG encryption
  • Monitor and automate platform administer alerts
  • Write and promote stop gap alerts
  • Provide insight and forward-looking feedback on resiliency audits
  • Write and submit data pipe tickets
  • Perform other duties as assigned

Required Skills/Abilities:

  • Technical proficiency in using tools such as MySQL, Postman, & git.
  • Analytical and process-oriented mindset
  • Excellent communication and presentation skills
  • Impeccable work ethic

Education and Experience:

Required:

  • Bachelor's degree in computer science or equivalent
  • A minimum of 3 years in software or payments industries, preferably within a Fintech

Preferred:

  • A minimum of 5 years in software or payments industries, preferably within a Fintech
  • A minimum of 2 years of software development experience
  • Combined background of product support and technical experience
  • Master's degree in computer science or equivalent

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times
  • Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries
  • May work at computer monitors for prolonged periods with danger of eye strain and muscle pain.

Affirmative Action/EEO Statement:

Edenred is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Edenred is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact

Apply now and Vibe with Us



  • Other US Location Eaton Full time

    Eaton's ES AMER ARS division is currently seeking a Lead Product Engineer for its Satellite Business Unit.This can be based in our Charlotte NC, Glendale Heights IL, Smyrna GA, Grapevine TX, Houston TX. No relocation assistance will be provided.The expected annual salary range for this role is $ $ a year. This position is also eligible for a variable...


  • Other US Location Clario Full time

    The purpose for this position is to provide quality control for the manufacturing process and the ISO 13485 champion role in Portland.The Product Quality Engineer works closely with marketing/ product management / development / manufacturing / quality management and regulatory within Clario business lines to establish/ensure compliance of Clario's products...


  • Other US Location CM Group Full time

    The Company: Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in...


  • Other US Location Airbus Full time

    Job Description:Job Title: Service Bulletin Customer Support EngineerCompany: Airbus Americas, Inc.Airbus Americas, Inc. is dedicated to providing accommodations for applicants with disabilities as an Equal Opportunity Employer. If you need assistance to complete your application, feel free to reach out to us.Primary Responsibilities:Develop and maintain...

  • Support Engineer

    2 months ago


    Other US Location Armor Full time

    SUMMARY Armor is seeking talented and highly motivated individuals to interface with a wide array of enterprise-grade hardware and software, as well as a dynamic, service-provider, network infrastructure. Daily, our Support Engineers perform logical and physical provisioning, migration, and technical consultation to our customers via telephone, live chat,...

  • Product Manager

    9 hours ago


    Other US Location Continental Full time

    Company DescriptionContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and...


  • Other US Location CSG Full time

    E-commerce and the automated distribution centres that make it possible are key components of the modern economy, and our client is a respected provider of the technology that powers the distribution industry. Our client is an established, growing technology company and as a member of their development team, you will join them in designing and creating not...


  • Other US Location QinetiQ US Full time

    Company OverviewWe are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence...

  • Solutions Engineer

    2 months ago


    Other US Location Lumafield Full time

    About Lumafield: Founded in 2019, Lumafield has developed the world's first accessible X-Ray CT scanner for engineers. Our easy-to-use scanner and cloud-based software give engineers the ability to see their work clearly, inside and out, at an extremely affordable price. Engineers make million-dollar decisions every day, and they need tools that give them...

  • Sales Engineer

    9 hours ago


    Other US Location EngFlow Full time

    As a Sales Engineer at EngFlow, you will work in a high performance team environment to drive business development and sales growth by providing technical expertise around Build and Remote Execution to our prospects and customers. You will be at the intersection of sales and engineering.About the company:EngFlow is a SaaS company that is redefining how...


  • Other US Location Cohere Health Full time

    Company Overview:Cohere Health is a fast-growing clinical intelligence company that's improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and...


  • Other US Location Cleo Full time

    Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry's most...

  • Lead Mobile Engineer

    2 months ago


    Other US Location SteelSeries Full time

    Gaming? Check. Esports? Check. Hardware? Check. Software? Check. We could go on and on. The point is we've been helping gamers get better since 2001. In fact, Esports pros have won more money using SteelSeries products than any other brand and we're just getting started. Esports and Gaming are multi-billion-dollar industries, and we're going to continue...

  • Project Engineer

    2 months ago


    Other US Location Hexion Inc. Full time

    Company OverviewGrounded by a history that is deeply rooted in innovation, Hexion is a global employer committed to building and protecting the future by producing innovative performance materials. Our materials are the building blocks for critical industries, including construction, agriculture, energy, automotive, and infrastructure protection. Everywhere...

  • Test Engineer

    2 weeks ago


    Other US Location Allison Transmission Full time

    JOIN THE TEAM THAT'S POWERING PROGRESSBuilding cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving...

  • Software Engineer

    4 weeks ago


    Other US Location Clario Full time

    Clario is a 50+ year old company that delivers industry leading clinical trial endpoint technology solutions. The future of clinical trials is vibrant, with new technologies revolutionizing what's possible. From new trial modes to faster and integrated evidence and findings, our innovative clinical trial solutions mean we can unlock better evidence. The...

  • Software Engineer

    3 weeks ago


    Other US Location CM Group Full time

    The Company: Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in...

  • VP of Product

    2 months ago


    Other US Location BizzyCar Full time

    Overview:BizzyCar is looking for a VP of Product Management, reporting to the CEO, who will be responsible for strategizing, developing, delivering and executing on BizzyCar's Product Roadmap and Vision. This person will deliver business value to new and existing customers by enhancing existing products and developing net-new products.As the VP of Product...


  • Other US Location Nuna Inc. Full time

    At Nuna, our mission is to make high-quality healthcare affordable and accessible for everyone. We are dedicated to tackling one of our nation's biggest problems with ingenuity, creativity, and a keen moral compass.Nuna is committed to simple principles: a rigorous understanding of data, modern technology, and most importantly, compassion and care for our...

  • Sales Engineer

    4 weeks ago


    Other US Location Coherent Full time

    We are looking for a Sales Engineer who wants to be part of a fast-growing FinTech, use their functional/technical skills and imagination to shake things up in the traditional financial business ecosystem by being a member of a world class Presales team.Now you may be wondering what your day-to-day will look like. You willYou will work with like-minded peers...