Summer 2024: Resettlement Administrative Intern

2 weeks ago

San Diego, California, United States International Rescue Committee Full time

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

*Please note: this is an unpaid internship. This position is anticipated to start in June 2024.*

IRC IN SAN DIEGO BACKGROUND: Founded in 1933, the IRC is a leading organization providing relief, protection, and resettlement services for refugees and victims of oppression throughout the U.S. IRC in San Diego has resettled over 31,000 refugees to San Diego County over the past 48 years and provides numerous program services. In San Diego, the IRC opened its doors in 1975 and has grown to serve approximately 7,000 refugee and immigrant individuals from 115 countries of origin each year through 5 different departments.

SCOPE OF INTERN WORK: The Resettlement Administrative Intern will be instrumental in helping newly arrived refugees, and other refugees who are facing significant barriers to connect to appropriate services in San Diego via phone and email. The intern will support Caseworkers, refugee clients directly, and will assist with ongoing projects within the Resettlement Department related to project management and organizational development. The Resettlement Department consists of two programs; Reception & Placement, and Afghan Integration Resettlement Services. Interns can request to work with specific programs, or to assist both.

RESPONSIBILITIES:

  • Assist Resettlement Caseworkers and clients by scheduling appointments to the DMV, health check-ups, legal consults, school enrollments, etc.
  • Help prepare and process casefiles for caseworkers and new clients
  • Assist Resettlement Caseworkers in coordinating airport pickups for newly arriving refugee families
  • Help clients enroll in services from a computer or phone
  • Develop guides and learning materials for client use (examples: healthcare navigation, food banks, local community guides, etc.)
  • Organize long-term projects or resources that will benefit the livelihoods of refugee clients
  • Provide ongoing office support for the Resettlement department including preparing case files, writing and emailing on behalf of clients, maintaining supplies, and welcoming guests

LEARNING OBJECTIVES:

  • Students will learn about service plans, and the essential steps of setting up new refugee families for success in San Diego.
  • Students will learn about the U.S. Refugee Admissions Program and the resettlement process.
  • Students will learn more about the populations of refugees in San Diego.
  • Students will learn about the essential functions of a non-profit office needed to help programs continue to run.
  • Students will learn about organizational development in a non-profit setting through hands on experience.
Minimum Qualifications:

REQUIREMENTS:

  • Must be currently enrolled in an undergraduate or Master's program focused on Education, International Relations/Development, Social Work, or related field
  • Must be a self-starter, enthusiastic, and possess a positive attitude.
  • Excellent organization skills, strong communication and interpersonal skills, empathetic, and ability to effectively collaborate
  • Ability to use basic functions of Microsoft Excel and other Microsoft Office programs
  • English fluency required
  • 1+ years related work or volunteer experience with a non-profit strongly preferred
  • A strong interest in working with a diverse, low-income population is required
  • Proactive, motivated and flexible; able to remain calm and adapt within a fast-paced work environment
  • Language skills a plus (Farsi/Dari, Kiswahili, Arabic, or Russian strongly preferred)
  • Time Commitment: 4 months, 10-20 hours per week (240 hour minimum)

This position reports directly to the Resettlement Supervisor and the Volunteer & Donations Specialist.

Compensation: This is an unpaid internship opportunity.

Working Environment:

  • The Resettlement Administrative Internship is in-person at the San Diego (El Cajon) office.
  • San Diego Office hours are scheduled Monday-Friday, 8:30am-5:00pm PST. The internship will take place Mondays, Tuesdays, Thursdays, and Fridays from 10:00am-3:00pm hours per week).

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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