Operator-At Your Service

Found in: beBee jobs US - 1 week ago

Detroit, Michigan, United States Marriott Full time

Job Number

Job Category Rooms & Guest Services Operations

Location The Westin Book Cadillac Detroit, 1114 Washington Blvd, Detroit, Michigan, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.


  • At Your Service Operator

    Found in: beBee jobs US - 1 week ago

    Detroit, Michigan, United States The Westin Book Cadillac Detroit Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Book Cadillac Detroit, 1114 Washington Blvd, Detroit, Michigan, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat,...

  • At Your Service Agent

    Found in: beBee jobs US - 2 weeks ago

    Detroit, Michigan, United States The Westin Detroit Metropolitan Airport Full time

    Additional Information At Your Service, FulltimeJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest...

  • Letters of Credit and Trade Services Operations Compliance M

    Found in: beBee jobs US - 4 days ago

    Detroit, Michigan, United States COMERICA MANAGEMENT CO INC Full time

    Commercial Trade and Letters of Credit - Operations Compliance and Risk ManagerThe Commercial Trade and Letters of Credit - Operations Compliance and Risk Manager is responsible for managing and coordinating all operations risk and compliance activities servicing the Letters of Credit and Trade Services operations in association with the commercial product...

  • Sea Logistics Operational Care Specialist

    Found in: beBee jobs US - 2 weeks ago

    Detroit, Michigan, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Detroit, MI branch is looking for a new Operational Care Specialist to join our Sea Logistics team. Your Role Reporting to the National Sea Logistics Operational Care Manager you will be responsible for ensuring that our internal...

  • facilities services assistant

    Found in: beBee jobs US - 2 weeks ago

    Detroit, Michigan, United States U.S. Army Corps of Engineers Full time

    Summary About the Position: Serves as the administrative assistant to the Construction Branch Chief concerning substantive administrative programs to include Facilities Equipment Maintenance (FEM), budget tracking and execution, Resident Management System (RMS), supply management, personnel administration, the business portion of contract administration,...

  • Associate Service Operations Security Technician

    Found in: beBee jobs US - 1 week ago

    Detroit, Michigan, United States Diebold Nixdorf Full time

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.Provides on-site maintenance and repair services for DN customers. Performs...

  • Sea Logistics Reefer Operational Care Manager

    Found in: beBee jobs US - 17 hours ago

    Detroit, Michigan, United States Kuehne Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Detroit branch is looking for a new Sea Logistics Reefer Operational Care Manager to join our Sea Logistics team. Your Role The Sea Logistics Healthcare/Reefer...

  • Registered Nurse

    Found in: beBee jobs US - 1 week ago

    Detroit, Michigan, United States Regency at Chene Full time

    Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at Regency at Chene, you have the opportunity to use your nursing skills and become a leader.At Ciena Healthcare, we take care of you too, with an attractive benefit package including:Competitive payLife...

  • Guest Service Representative

    Found in: beBee jobs US - 2 days ago

    Detroit, Michigan, United States Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Detroit Downtown, 333 East Jefferson Ave, Detroit, Michigan, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the...

  • Guest Service Representative

    Found in: beBee jobs US - 16 hours ago

    Detroit, Michigan, United States Courtyard Detroit Downtown Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Detroit Downtown, 333 East Jefferson Ave, Detroit, Michigan, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome To Our FamilyAs a world-class leader in the travel industry, there's no better place to make your mark. If you...

  • Operating Systems Coordinator

    Found in: beBee jobs US - 2 weeks ago

    Detroit, Michigan, United States syncreon America Inc Full time

    Ready to be the IT backbone of our Detroit plant? Join us in this dynamic role where you'll provide crucial first-level support for incident management, problem-solving, and change management activities.About the RoleHow you will contribute Provide first level support to the incident management activities in the plant and problem and change management...

  • Guest Services Staff

    Found in: beBee jobs US - 2 weeks ago

    Detroit, Michigan, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...

  • Guest Service Representative

    Found in: beBee jobs US - 1 week ago

    Detroit, Michigan, United States Marriott Full time

    Additional Information Front Desk AgentJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Book Cadillac Detroit, 1114 Washington Blvd, Detroit, Michigan, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better...

  • Detroit 911 EMT

    Found in: beBee jobs US - 17 hours ago

    Detroit, Michigan, United States Superior Ambulance Service Full time

    OverviewSuperior Air-Ground Ambulance Service of Michigan, Inc. Openings in multiple locations: Southfield, Warren, Troy, Taylor, Detroit, Allen Park History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest....

  • Guest Services Staff

    Found in: beBee jobs US - 2 weeks ago

    Detroit, Michigan, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...

  • Sea Logistics Operational Care Manager, Revenue Care

    Found in: beBee jobs US - 17 hours ago

    Detroit, Michigan, United States Kuehne Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Detroit branch is looking for a new Sea Logistics Operational Care Manager, Revenue Care to join our Sea Logistics team. Your Role The Sea Logistics Operational...

  • Patient Service Specialist

    Found in: beBee jobs US - 1 week ago

    Detroit, Michigan, United States Concentra Inc Full time

    Patient Service SpecialistLocationUS-MI-Detroit Job ID 284025 Pos. Category Medical Center - Front Office Pos. Type Full TimeOverview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of...

  • Rehabilitation Services Tech

    Found in: beBee jobs US - 2 weeks ago

    Detroit, Michigan, United States Ascension Health Full time

    DetailsDepartment: Occupational TherapySchedule: FULL Time (36 hours per week) 8 am - 4:30 pm. 36 hours per week. Monday - Friday, alternating weekendsHospital: St. John Hospital & Medical CenterLocation: Detroit, MIBenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term &...

  • HVAC Service Technician

    Found in: beBee jobs US - 1 week ago

    Detroit, Michigan, United States Lane Valente Industries Full time

    Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive...

  • Administrative Special Services Staff II

    Found in: beBee jobs US - 1 week ago

    Detroit, Michigan, United States City of Detroit Full time

    Administrative Special Services Staff II - Trauma Counselor II Print ) Apply Administrative Special Services Staff II - Trauma Counselor II Salary $57,000.00 AnnuallyLocation MI, MIJob TypeAppointed-Directors-Discretion of Mayor/Leg BodyJob Number TCIIDepartmentPolice DepartmentOpening Date04/04/2024Bargaining Unit 9000 - Non-Union Description Benefits...