Senior Journey Architect

2 months ago

Raleigh, North Carolina, United States Truist Full time

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help? )

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility )

(accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Together with our line of business leaders, identify and define key client journeys for client segments, channel or products and lead end-to-end transformations, creating leading journeys across our business units that stand out amongst the experiences that the industry deliveries today.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Will have an indispensable role in operationalizing our way of work; as they will be in the front line of delivering Client Journey derived experiences across the Enterprise.
  2. In this leadership role and in collaborating with the Head of Journey, Journey Architects will define our future vision for client delivery, leading stakeholders alongside Journey team members. The senior architect will help to build, improve, prioritize the backlog of product features, and drive sprint and release plans with business, platform, and enablement partners across the Bank.
  3. Candidate should have meaningful experience in strategy, platform/product ownership or related disciplines, preferably in financial services. We are seeking leaders who have had previously led design efforts for front-end digital solutions, client experience re-engineering or product management - from conceptualization to tactical execution and delivery and release. With line of business counterparts and technology leadership, the senior journey architect will act as end-to-end experience product owner.
  4. Identify and define key journeys in partnership with service design, ensuring that the work solves human-centric problems for clients or teammates.
  5. Closely collaborate with business, research and analytic partners to understand current state opportunity from multiple lenses, dimensioning potential business and emotional impacts.
  6. Serve as a point of contact and relationship for DCXM and LOB Leadership while collaborating with business counterparts and act as end-to-end co-owner of the product, responsible for exercising business mandate, ongoing partnership with LOB.
  7. Co-develop and drive the target product vision aligned with business strategy along with Service Design partners and the working team assigned to the Journey from other areas of the business.
  8. Effectively communicate process, vision and status to key stakeholders and Journey team members and show alignment to the company's overall goals.
  9. Help to build, improve, and prioritize the backlog of product features (in collaboration of business), including business case creation and concept design.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in related subject, or equivalent education and related training
  2. Five or more years of experience in client experience, insights, process management and/or product development
  3. Experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required.
  4. Experience with the use of quantitative and qualitative research tools and data to guide the creation of client experiences, interactions, and flows
  5. Demonstrated ability to manage large, complex efforts having significant impact on Company performance, meeting revenue and experience goals
  6. Polished and professional presentation skills, as well as verbal and written communication skills with particular emphasis on presentation and storytelling skills
  7. Proficiency in basic computer applications, such as Microsoft Office software products
  8. Exceptional personal confidence and commitment to excellence
  9. Ability to travel, occasionally overnight

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site )

. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law )

Pay Transparency Nondiscrimination Provision )

E-Verify (https://e-)


  • Senior Project Architect

    1 week ago

    Raleigh, North Carolina, United States Page Full time

    OverviewAt Page, we are dedicated to creating designs that enhance lives. We are currently in search of skilled individuals to join our empowering work environment. Page offers a comprehensive range of architecture, engineering, interiors, and consulting services for large-scale, intricate projects globally.We attribute our success in community-building...

  • Senior Cloud Solutions Architect

    1 week ago

    Raleigh, North Carolina, United States Cox Automotive Full time

    CompanyCox AutomotiveJob Family GroupEngineering / Product DevelopmentJob ProfileSenior Cloud Solutions ArchitectManagement LevelSenior Manager - Non People LeaderFlexible Work OptionRemote work available within the specified countryTravel %Occasional travel required, approximately 5%Work ShiftDaytime hoursCompensationCompensation package includes a base...

  • Senior Mainframe Solutions Architect

    1 week ago

    Raleigh, North Carolina, United States Resource Informatics Group Full time

    Senior Mainframe Solutions Architect Location: Raleigh, NC - Hybrid Work Model Role Overview: We are seeking a highly skilled Senior Mainframe Solutions Architect with a deep understanding of mainframe technologies. Key Responsibilities: Demonstrate technical expertise in mainframe systems, including COBOL, CICS, VSAM, and JCL.Facilitate the migration of...

  • Senior Mainframe Solutions Architect

    1 week ago

    Raleigh, North Carolina, United States Serigor Inc Full time

    Position: Senior Mainframe Solutions Architect - Technical Expert (Hybrid)Company: Serigor Inc Overview: The Senior Mainframe Solutions Architect is essential in overseeing the Tax and Financial Accounting and Reporting System (FARS) while concentrating on Interfaces pertinent to client and Southern Consortium Unemployment Benefits Integration (SCUBI).Key...

  • Senior Project Architect

    1 week ago

    Raleigh, North Carolina, United States Perkins Eastman Full time

    About Perkins Eastman:Perkins Eastman is a renowned global design firm specializing in all facets of the built environment. With a presence in 25 locations worldwide, our mission is to enhance the human experience and create a lasting, positive impact on the communities we serve.Position Overview:We are currently seeking a dedicated Senior Project Architect...

  • Senior Project Architect

    1 week ago

    Raleigh, North Carolina, United States Management Recruiters of Zionsville Full time

    Senior Project Architect / Lead Architectural Project ManagerA prominent National Architecture & Engineering firm is seeking a skilled Senior Project Architect/Lead Architectural Project Manager to enhance their dynamic team.Key ResponsibilitiesOversee architectural initiatives at every stage of the project, assigning tasks to team members and managing...

  • Senior Solutions Architect

    1 week ago

    Raleigh, North Carolina, United States Insight Enterprises Inc Full time

    Requisition Number: 96339 Position Overview Insight Enterprises is a leading Fortune 500 Solutions Integrator dedicated to assisting organizations in accelerating their transformation by harnessing the potential of technology and human capital. With a robust 35-year legacy in hardware and software supply chain management, coupled with our extensive expertise...

  • Senior Architect

    18 hours ago

    Raleigh, North Carolina, United States Exyte Full time

    About the RoleThe Senior Architect will play a key role in leading the architectural team and guiding the design/construction process. This individual will be responsible for working closely with multiple stakeholders, including clients, design leads, and management teams.Key ResponsibilitiesTeam Leadership: Train and develop architectural designers in all...

  • Senior Architect

    1 day ago

    Raleigh, North Carolina, United States Burns & McDonnell Full time

    About the RoleBurns & McDonnell is seeking a highly skilled and experienced professional to join our team as a Senior Architect. As a key member of our industry-focused team, you will play a crucial role in the design and construction of manufacturing facilities and laboratories in the pharmaceuticals, biotech, medical device, and advanced technology...

  • Senior Project Architect

    4 days ago

    Raleigh, North Carolina, United States Perkins Eastman Full time

    Position Overview: Perkins Eastman is seeking a dedicated Senior Project Architect for our Raleigh office. This role focuses on overseeing Construction Administration for significant projects, managing construction contracts, providing insights on building techniques and codes, interpreting construction documents, processing shop drawings and submittals, and...

  • Senior Project Architect

    4 days ago

    Raleigh, North Carolina, United States Perkins Eastman Full time

    The Opportunity: Perkins Eastman is seeking a dynamic and driven Senior Project Architect for our Raleigh office. This role focuses on overseeing Construction Administration, where you will manage construction contracts for significant projects, provide insights on construction methodologies, adhere to building regulations, interpret construction...

  • Senior Design Architect

    1 day ago

    Raleigh, North Carolina, United States Page Southerland Page Full time

    About the RoleWe are seeking a highly experienced Project Architect to lead our design team in delivering complex projects. As a Senior Design Architect, you will be responsible for overseeing the design process, managing client relationships, and ensuring that projects are completed on time and within budget.Key ResponsibilitiesProject Leadership: Lead and...

  • Senior Data Architect

    4 days ago

    Raleigh, North Carolina, United States Focused HR Solutions Full time

    Focused HR Solutions is seeking a highly skilled Senior Data Analyst/Architect with extensive experience in Microsoft Dataverse to join our client's team. This is a fully remote position requiring adherence to Eastern Standard Time business hours. Our client, a leading enterprise, operates within a complex multi-platform data environment encompassing...

  • Senior Project Architect

    1 week ago

    Raleigh, North Carolina, United States Archinect Full time

    Position: Senior Project ArchitectLocation: United StatesJob Type: Regular Full-TimeOpenings: 1Category: Project ArchitectureOverviewJoin a dynamic architectural firm that thrives on tackling intricate challenges in a collaborative setting that values individual creativity and experience. Our firm specializes in a variety of sectors including science,...

  • Senior Enterprise Architect

    18 hours ago

    Raleigh, North Carolina, United States Kunai Full time

    Job OverviewKunai is a leading digital consultancy specializing in banking, payments, and fintech solutions, powered by a global network of experts from diverse backgrounds and cultures. Our company is driven by innovation and experimentation, with a presence across almost every continent.As a Senior Enterprise Architect, you will collaborate with...

  • Senior Cloud Operations Architect

    1 week ago

    Raleigh, North Carolina, United States Cox Communications Full time

    Job Overview:The Senior Cloud Engineer is tasked with the crucial role of aiding in the design, execution, and upkeep of managed cloud services at Cox Communications. This position plays a vital role in fostering the development, design, expansion, and reliability of the company's domestic and international data center infrastructure, with a focus on...

  • Senior Systems Architect

    1 week ago

    Raleigh, North Carolina, United States DataStaff, Inc. Full time

    DataStaff, Inc. is looking for a Senior Systems Architect for a long-term contract opportunity with one of our esteemed clients.*This role is hybrid, requiring onsite presence 2 - 3 days per week.Key Responsibilities:Act as the primary point of contact for resolving issues related to MS Windows systems, software, network hardware, and applications,...

  • Senior Cloud Solutions Architect

    1 week ago

    Raleigh, North Carolina, United States Cox Communications Full time

    Position OverviewAs a pivotal member of our Managed Services Engineering team, Cloud Systems Engineers (CSEs) are essential to our operations. Your role will be to cultivate the technical partnership between Cox Communications and our clients, guiding them through their cloud transformation and ensuring their workloads, along with our Cloud Reliability...

  • Senior Data Analyst/Architect Position

    19 hours ago

    Raleigh, North Carolina, United States Focused HR Solutions Full time

    Job DescriptionFocused HR Solutions is seeking a highly skilled Senior Data Analyst/Architect to join our team. As a key member of our organization, you will play a critical role in providing analysis and leadership on data analysis projects across our enterprise.Key Responsibilities:Provide insight to other data analysts, data architects, and application...

  • Lead Landscape Architect

    1 week ago

    Raleigh, North Carolina, United States EDSA, Inc. Full time

    We are excited to announce an opportunity for a Senior Associate Landscape Architect to join our esteemed team at EDSA, Inc..As a vital member of our organization, you will play a key role in shaping innovative landscapes. We are looking for candidates who possess:A strong ability to navigate and lead the design process with confidenceA passion for mentoring...