![WoodSpring Suites Grand Rapids Kentwood](https://assets.talentronic.com/brands/logos/000/008/398/default/woodspring_suites.png?1679953928)
Front Desk Agent Hotel
2 months ago
Full time hours available $15 per hour plus F/T benefits after 60 days
We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Source: Hospitality Online
-
Front Desk Agent
3 weeks ago
Grand Rapids, Michigan, United States HomeTowne Studios - Kent Full timeWe are seeking a Front Desk Agent to join our Team with a starting Wage up to $18.00 Depending on experienceWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be...
-
Front Desk Clerk
3 weeks ago
Grand Rapids, Michigan, United States Sheraton Grand Rapids Airport Full timeThis is a PM Shift 3pm - 11pmFront Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...
-
Front Desk Associate
12 hours ago
Grand Rapids, Michigan, United States Bowlero Corporation Full timeJoin Our Team at Bowlero CorporationAbout the Role:We are seeking a highly motivated and enthusiastic Front Desk Attendant to join our team at Bowlero Corporation. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a positive experience for all...
-
Front Desk Coordinator
3 days ago
Grand Rapids, Michigan, United States APPS Paramedical Services Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at APPS Paramedical Services. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our medical professionals.Key ResponsibilitiesFront Desk...
-
Guest Services Coordinator
1 week ago
Grand Rapids, Michigan, United States DoubleTree by Hilton Hotel Grand Rapids Airport Full timeJob OverviewWe are seeking a dedicated and professional Hospitality Front Desk Representative to provide outstanding service to our guests at the DoubleTree by Hilton Hotel Grand Rapids Airport. Your role will involve welcoming visitors, managing their reservations, distributing room keys, and addressing any inquiries to ensure a pleasant stay.Key...
-
Grand Rapids, Michigan, United States Affordable Suites Grand Rapids Full timePosition OverviewAffordable Suites Grand Rapids is in search of a skilled hotel operations leader with a minimum of 5 years of demonstrated success for our residential task force manager role. This position includes onsite accommodations, a competitive salary, and performance-based bonuses. We invite applications from accomplished property managers with a...
-
Guest Services Representative
4 days ago
Grand Rapids, Michigan, United States DoubleTree by Hilton Hotel Grand Rapids Airport Full timeJob OverviewWe are seeking a dedicated and professional Guest Services Representative to provide an outstanding experience for every visitor at our establishment. In this role, you will be responsible for welcoming guests, managing their information, assigning rooms, and addressing any inquiries to ensure a pleasant stay.Key Responsibilities:Address customer...
-
Security Officer
14 hours ago
Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Security Officer to join our team at TownePlace Suites Seattle Southcenter. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for our employees and guests.Key ResponsibilitiesConduct regular security patrols throughout the hotel property and...
-
Operations Manager
11 hours ago
Grand Rapids, Michigan, United States Aimbridge Hospitality Full timeJob SummaryThis position will be directed and supervised by a Department Head or General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and/or training for career advancement. Ensure guest...
-
Guest Services Coordinator
1 week ago
Grand Rapids, Michigan, United States DoubleTree by Hilton Hotel Grand Rapids Airport Full timeJob OverviewWe are seeking a dedicated and professional Hospitality Front Desk Representative to provide outstanding service to our guests at the DoubleTree by Hilton Hotel Grand Rapids Airport. Your role will involve welcoming guests, managing their reservations, and addressing any inquiries to ensure a pleasant stay.Key Responsibilities:Address customer...
-
Healthcare Front Desk Representative
21 hours ago
Grand Rapids, Michigan, United States University of Michigan Health-West Full timeJob SummaryUniversity of Michigan Health-West is seeking a highly organized and detail-oriented Patient Services Representative to serve as the first point of contact between the clinic and patients.Key ResponsibilitiesWelcome and greet all patients and visitors, in person or over the phone.Answer and direct all incoming calls in a professional and courteous...
-
Assistant General Manager
17 hours ago
Grand Rapids, Michigan, United States Lodgco Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Lodgco Hospitality. As a key member of our hotel management team, you will be responsible for assisting the General Manager in the successful operation of our hotel.Key ResponsibilitiesHotel Operations: Assist the General Manager in overseeing all aspects...
-
Guest Services Representative
3 days ago
Grand Rapids, Michigan, United States JW Marriott Hotel Grand Rapids Full timeJob OverviewAt JW Marriott Hotel Grand Rapids, we pride ourselves on delivering outstanding hospitality experiences across our diverse portfolio of hotels and restaurants. Our dedicated team members are committed to ensuring every guest enjoys a memorable stay, whether they are attending a large conference or enjoying a quiet dinner. We believe in fostering...
-
Guest Services Associate
1 week ago
Grand Rapids, Michigan, United States Creative Dining Services Full timeCreative Dining Services is seeking a dedicated full-time and part-time Front Desk Clerk. Position Overview The Front Desk Clerk is responsible for delivering exceptional customer service to hotel patrons while providing essential administrative support. Key Responsibilities Welcome and register guests upon arrivalServe as a concierge for hotel and...
-
Guest Services Representative
1 week ago
Grand Rapids, Michigan, United States JW Marriott Hotel Grand Rapids Full timeJob OverviewAt JW Marriott Hotel Grand Rapids, we pride ourselves on delivering exceptional service and memorable experiences to our guests. Our dedicated team is committed to creating a welcoming atmosphere, ensuring that every guest feels valued and appreciated. We offer a range of opportunities for personal and professional growth within our esteemed...
-
Guest Services Representative
3 days ago
Grand Rapids, Michigan, United States JW Marriott Hotel Grand Rapids Full timeJob OverviewAt JW Marriott Hotel Grand Rapids, we pride ourselves on delivering exceptional hospitality experiences. Our dedicated team is committed to ensuring that every guest feels welcomed and valued. This role is pivotal in creating memorable moments for our visitors, whether they are here for business or leisure.This is a full-time position with...
-
Experienced Front Office Administrator
3 days ago
Grand Rapids, Michigan, United States Closets by Design SeattleTacoma Full timePosition Overview: We are seeking a dedicated Senior Front Desk Receptionist to deliver outstanding service to our clientele. The ideal candidate will engage with customers through various communication channels, ensuring a seamless experience.Key Responsibilities:Respond to customer inquiries via phone and email.Collect and manage new customer...
-
Safety and Security Specialist
1 week ago
Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full timeCompany Overview:At TownePlace Suites Seattle Southcenter, we pride ourselves on fostering a culture that emphasizes teamwork and excellence. With a portfolio that includes over 75 hotels across various states, we are dedicated to providing outstanding service and creating memorable experiences for our guests.Position Overview:As a Safety and Security...
-
Food and Beverage Operations Supervisor
1 week ago
Grand Rapids, Michigan, United States AC Hotel by Marriott Grand Rapids Full timePosition OverviewJoin the dynamic team at AC Hotel by Marriott Grand Rapids as a Food and Beverage Operations Supervisor. Our organization is dedicated to delivering exceptional experiences across a variety of hospitality settings, including hotels, restaurants, and resorts. We pride ourselves on fostering a culture that emphasizes growth and success for...
-
Reception Operations Specialist
1 week ago
Grand Rapids, Michigan, United States Bethany Christian Services Full timePosition OverviewThe role of the Front Desk Coordinator is pivotal in ensuring smooth operations within our organization. At Bethany Christian Services, we are dedicated to making a positive impact on families and communities. This position involves managing the front desk and providing exceptional service to our clients.Key ResponsibilitiesOversee front...