Safety and Security Specialist

2 weeks ago


Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full time

Company Overview:

At TownePlace Suites Seattle Southcenter, we pride ourselves on fostering a culture that emphasizes teamwork and excellence. With a portfolio that includes over 75 hotels across various states, we are dedicated to providing outstanding service and creating memorable experiences for our guests.

Position Overview:
As a Safety and Security Specialist, you will be instrumental in ensuring a secure and welcoming atmosphere for both our staff and visitors. Your expertise in upholding company protocols, combined with your adept problem-solving skills, will be vital in maintaining a safe and pleasant environment.

Benefits:
We offer a comprehensive benefits package to support the health and well-being of our eligible employees, including:

  • Medical, dental, and vision insurance, along with company-funded life insurance
  • Paid time off for work-life balance
  • 401(k) retirement plan with company matching
  • Optional benefits such as short-term and long-term disability, accident insurance, life insurance, critical illness coverage, and Flexible Spending Accounts
  • Life enrichment perks, including hotel discounts, employee assistance programs, and leadership development opportunities
  • Daily pay options available

Key Responsibilities:

  • Conduct regular security inspections throughout the hotel premises, both indoors and outdoors.
  • Familiarize yourself with emergency protocols and assist staff and guests as needed.
  • Maintain strict key control measures.
  • Ensure continuous communication with the Front Desk team.
  • Document all incidents and activities in detail.
  • Provide exceptional assistance to guests with a friendly and welcoming attitude.
  • Collaborate with various departments to support the hotel's objectives.

Qualifications:
While previous experience in customer service is advantageous, strong verbal and written communication skills are essential for success in this role. Candidates must be capable of reading, writing, typing, and utilizing hotel communication tools. This position requires physical stamina, including the ability to stand and move throughout the shift and lift items weighing up to 50 pounds. Previous experience in security is beneficial but not mandatory.

Salary Range: $18-$20.55



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