Front Desk Supervisor

2 months ago


Milford, Connecticut, United States Hampton Inn Milford Full time
A Front Desk Supervisor with Hampton Inn and Suites is responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

With nearly 1,900 hotels globally, Hampton Hotels offer guests friendly service, clean rooms and comfortable surroundings, every time. Guests also enjoy free high-speed Internet access, free hot breakfast and more. Plus, Hampton guarantees 100% satisfaction with every stay û if you're not satisfied, we don't expect you to pay.

We provide our guests with all the things they need at a great price, delivering the experience on which our guests depend. Our approachable, authentic and helpful teams genuinely connect with guests. Hampton exists to anticipate a traveler's needs, creating the edge to advance their journey.

Hampton is one of Hilton Worldwide's ten market-leading brands. For more information visit

If you appreciate friendly service and are committed to Guest satisfaction, you may be just the person we are looking for to work as a Team Member with Hampton.

What will I be doing?

As a Front Desk Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Assign work and supervise team member performance in all Front Desk procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability

Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner

Support and assist team members in handling guest inquiries and requests and in resolving guest complaints

Schedule, assign daily work, lead pre-shift meetings, inform and train team members

Monitor, observe and assist in evaluating team member performance

Monitor lobby traffic and adjust staffing accordingly

RequirementsWhat are we looking for? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document. Source: Hospitality Online

  • Milford, Connecticut, United States Hilton Worldwide Full time

    Position Overview:A Guest Services Manager at Hilton Worldwide plays a pivotal role in overseeing the daily operations of the Front Desk team, ensuring that all tasks are executed efficiently to provide exceptional service to our guests.About Hilton Worldwide:As a leading global hospitality company, Hilton Worldwide encompasses a diverse portfolio of brands,...


  • Milford, Connecticut, United States Burlington Full time

    Exciting Opportunity with a New Store LaunchAt Burlington, we celebrate the diverse elements that enhance our communities where we operate every day. If you aspire to advance your retail career within a supportive and inclusive organization, consider joining us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Sales Floor...


  • Milford, Connecticut, United States Aimbridge Hospitality Full time

    Position Overview:The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position is responsible for providing exceptional service to guests while managing the front desk operations.Key Responsibilities:1. Greet and register guests in a friendly and professional manner.2. Perform nightly audits of...


  • Milford, Connecticut, United States The GYM Milford Full time

    Job OverviewThe Receptionist at The GYM Milford will warmly welcome and guide members, guests, and staff as they arrive at the facility, ensuring a smooth entry experience. This role involves addressing member inquiries regarding gym operations and policies while also executing various administrative tasks as assigned by the Gym General Manager. This...


  • Milford, Connecticut, United States Aimbridge Hospitality Full time

    Position Overview:The Night Operations Auditor plays a crucial role in ensuring the smooth functioning of hotel operations during the night shift. This position is dedicated to providing exceptional service to guests while managing front desk responsibilities.Key Responsibilities:1. Welcome and register guests, ensuring a seamless check-in experience.2....


  • Milford, Connecticut, United States Goldfish Swim School Full time

    Join Our Dynamic Front Desk TeamAt Goldfish Swim School, we are dedicated to positively impacting the lives of children and families by imparting crucial life skills through swimming. Become a part of a company that prioritizes personal development, acknowledgment, and the well-being of its employees.What We Offer:Thorough paid training programsFlexible work...


  • Milford, Connecticut, United States Goldfish Swim School Full time

    Join Our Dynamic Front Desk TeamAt Goldfish Swim School, we are dedicated to enhancing the lives of children and families by imparting vital life skills through swimming. Become a part of a company that prioritizes personal growth, employee recognition, and overall well-being.What We Offer:Thorough paid training programsFlexible work schedules to support...


  • Milford, Connecticut, United States Complete Staffing Solutions Full time

    Job OverviewPosition: Versatile Medical AssistantLocation: Milford/Fairfield, CTSpecialty: Orthopedic SurgeryCompensation: $18-22/hrEmployment Type: Temporary to hireSchedule: Monday - Friday, 8am - 4:30pmRequirements:Medical Assistant diploma or CMA/RMA certificationCOVID vaccination plus one boosterAble to thrive in a dynamic work environmentSummary:The...


  • Milford, Connecticut, United States CONNECTICUT INSTITUTE FOR COMMUNITIES INC Full time

    CONNECTICUT INSTITUTE FOR COMMUNITIES INC is seeking a dedicated individual for the role of School-Based Health Center Front Desk Patient Registrar. This position is essential in providing a welcoming environment at our School Based Health Center (SBHC), which is an extension of our Pediatric Department. The SBHC delivers primary pediatric medical and...


  • Milford, Connecticut, United States Claremont Full time

    Position: Full-Time Hospitality Service RepresentativeOverview: Join our dynamic front office team at Claremont, where your primary role will be to manage the requests and transactions of our esteemed guests.Key Responsibilities:Act as the main liaison for all guest inquiries and requirements.Demonstrate exceptional hospitality and professionalism towards...


  • New Milford, Connecticut, United States Connecticut Institute for Communities, Inc. Full time

    Connecticut Institute for Communities, Inc.Position Overview: CIFC Health is seeking a dedicated Front Desk Patient Registrar for its School-Based Health Center (SBHC) locations. This role is integral to our Pediatric Department, which offers essential medical and behavioral health services within educational environments. This position is designed for the...


  • Milford, Connecticut, United States General Motors Full time

    Description Work Arrangement: Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI three times per week, at minimum. The Role: In the Staff Hardware Engineer - Technical Specialist - FCM/FPM/ACP2/PSAT position you will be responsible for leading product development and integration activities....

  • Server

    3 months ago


    Milford, Connecticut, United States Buffalo Wild Wings Full time

    Four M Franchising, LLCJob DescriptionJOB TITLE: Server REPORTS TO: ManagerDEPARTMENT: OperationsFLSA STATUS: Non-exempt OVERVIEW: The Server is responsible for providing excellent guest service by engaging the Guest, describing food/beverage, taking orders, efficiently delivering food and accepting payment. This position is critical to Buffalo Wild Wings;...

  • Front Desk Supervisor

    2 months ago


    Milford, United States Hampton Inn Milford Full time

    DescriptionA Front Desk Supervisor with Hampton Inn and Suites is responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will it be like to work for this Hilton Worldwide Brand?With nearly 1,900 hotels globally,...


  • Milford, United States Hotel Resource Full time

    **Other** **Hotel Front Desk Supervisor** Hotel Front Desk Supervisor Great Wolf Lodge Milford OH **Hotel Front Desk Supervisor** **Company:** Great Wolf Lodge **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** **Increased Rate! $17.75- Full Time** At Great...

  • Front Desk Supervisor

    1 month ago


    Milford, United States Hilton Worldwide Full time

    Job Description Job Number: Work Locations Hampton Inn Milford 129 Plains Road Milford 06460 A Front Desk Supervisor with Hampton Inn and Suites is responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it...

  • Front Desk Supervisor

    2 months ago


    Milford, United States Hilton Full time

    Front Desk Supervisor - Hampton Inn Milford( Job Number: HOT0ASCB) Work Locations :Hampton Inn Milford129 Plains RoadMilford06460 A Front Desk Supervisor with Hampton Inn and Suites is responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotel's continuing effort to deliver outstanding guest...

  • Front Desk Supervisor

    1 month ago


    Milford, United States Hilton Full time

    A Front Desk Supervisor with Hampton Inn and Suites is responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? With nearly 1,900 hotels globally, Hampton...


  • Milford, United States Hampshire Hills Sports and Fitness Full time

    Front Desk Customer Service Representative Summary Title:Front Desk Customer Service RepresentativeID:1053Department:Front DeskLocation:Milford, NHEmployment Type:Part timeSalary Range:$12.00 per hour plus full membership Description **We are currently seeking new talent for our Front Desk Team! Weekend availability a MUST!** Qualified candidates must have:...


  • Milford, United States Hampshire Hills Sports and Fitness Full time

    Front Desk Customer Service Representatives Summary Title:Front Desk Customer Service RepresentativesID:1031Department:Front DeskLocation:Milford, NHEmployment Type:Part timeSalary Range:$12.00 per hour plus full membership Description **We are currently seeking new talent for our Front Desk Team!** Qualified candidates must have: * 2-3 years customer...


  • Milford, United States HARTWICK HOTEL COMPANY, LLC Full time

    Description We're looking for a positive and professional hotel front desk agent night auditor to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has...

  • Front Desk Associate

    4 weeks ago


    Milford, United States The GYM Milford Full time

    Job DescriptionJob DescriptionThe Front Desk Associate will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will provide assistance to member's requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the...


  • Milford, United States HARTWICK HOTEL COMPANY, LLC Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent night auditor to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The...


  • Milford, United States Hampshire Hills Sports and Fitness Full time

    Front Desk Customer Service Rep - EVENING SHIFTS Summary Title:Front Desk Customer Service Rep - EVENING SHIFTSID:1043Department:Front DeskLocation:Milford, NHEmployment Type:Part timeSalary Range:$11.50 per hour + club membership Description **We are currently seeking new talent for our Front Desk Team!** Qualified candidates must have: * 2-3 years customer...

  • Front Desk Agent

    2 months ago


    Milford, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...


  • Milford, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob DescriptionJob DescriptionThe Overnight Front Desk (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member...


  • Milford, New Hampshire, United States Hampshire Hills Sports and Fitness Full time

    Position Overview: We are seeking a dedicated Front Desk Customer Service Representative to handle evening shifts. This role is ideal for individuals who are passionate about delivering outstanding customer service and possess relevant experience in the industry.Key Responsibilities:Provide exceptional service to all guests and clients.Utilize strong...


  • Milford, United States Hilton Garden Inn Milford Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....


  • Milford, New Hampshire, United States Hampshire Hills Sports and Fitness Full time

    Position Overview: We are seeking a dedicated Front Desk Customer Service Representative to provide outstanding service during evening shifts. This role is essential in ensuring a welcoming environment for our guests.Key Responsibilities:Deliver exceptional customer service to all visitors.Utilize strong computer and mathematical skills to assist with...


  • Milford, New Hampshire, United States Hampshire Hills Sports and Fitness Full time

    Position Overview: We are seeking a dedicated Front Desk Customer Service Representative to handle evening shifts. This role is ideal for individuals who excel in delivering outstanding customer service and possess relevant experience in the industry.Key Responsibilities:Provide exceptional customer service to all clients and guests.Utilize strong computer...


  • Milford, United States Lafrance Hospitality Full time

    Lafrance Hospitality | Full time **Front Desk Associate Holiday Inn Express $15-17+** Milford, United States | Posted on 02/09/2022 {{getI18n("zr.cw.refertofrnd")}} {{getI18n('zr.careers.publicpage.meta.viewapplication')}} {{getI18n(data[0].applynow)}} Location Name Holiday Inn Express - Milford, MA Work Experience 1-3 years **Job Description** Holiday...


  • New Milford, United States DOC-TEE, LLC Full time $20,410 - $35,360

    Job DescriptionJob Description**Join the New Milford Lanes Bowling Team as a Front Desk Attendant!**Why NMLB? It’s an exciting time to be a part of the New Milford Lanes Bowling family! Our Management is looking for Mature, Responsible and Passionate individuals to join our front of the house team. Full and Part-Time position are available. Willing to...


  • New Milford, United States DOC-TEE, LLC Full time $20,410 - $35,360

    Job DescriptionJob Description**Join the New Milford Lanes Bowling Team as a Front Desk Attendant!**Why NMLB? It’s an exciting time to be a part of the New Milford Lanes Bowling family! Our Management is looking for Mature, Responsible and Passionate individuals to join our front of the house team. Full and Part-Time position are available. Willing to...