Communications Manager

4 weeks ago

Cincinnati, Ohio, United States UC Health Full time

Job Description

UC Health is hiring a full time Communications Manager for the department of Marketing and Communications

The Manager, Internal Communications, will primarily support the advancement of the internal messaging to key audiences including primarily related to HR information. This position will develop and implement strategic content and programs that inspire and unite employees to become ambassadors of the organization internally.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at

Responsibilities

HR Communication and Stakeholder Engagement

  • Collaborate with HR leadership to translate complex policies and procedures into clear, concise communications that resonate with employees at all levels.
  • Serve as a strategic partner to department leaders and key stakeholders, providing expertise and guidance on communication strategies to support organizational initiatives.
  • Cultivate relationships with internal stakeholders to promote collaboration and alignment across departments, ensuring that communications efforts are integrated and cohesive.
  • Lead the development and execution of communication plans for major HR initiatives, such as benefits enrollment, performance management, and talent development programs.
  • Coordinate town hall meetings, focus groups, and other forums to facilitate open dialogue and information sharing between leadership and employees.
  • Develop training programs and resources to empower managers and supervisors to effectively communicate with their teams, ensuring consistency of messaging and alignment with organizational goals.

Internal and Leader Communications

  • Support development and execution of a comprehensive internal communications strategy aligned with UC Health's goals and values.
  • Lead and execute communications across key leader audiences in the UC Family.
  • Provide leadership and guidance to the internal communications team, advancing a culture of creativity, collaboration, and continuous improvement.
  • Support setting clear objectives and key performance indicators (KPIs) to measure the effectiveness of internal communications efforts and ensure alignment with organizational objectives.
  • Support the development of an annual communications calendar, outlining key messages, themes, and delivery channels to ensure consistent and timely communication with employees.
  • Conduct regular assessments of internal communication channels and platforms, identifying areas for enhancement and innovation to optimize employee engagement and satisfaction.
  • Establish processes for gathering feedback from employees on communication effectiveness, and leverage insights to refine strategies and tactics.

Performance Monitoring and Continuous Improvement:

  • Monitor and analyze the effectiveness of internal communications efforts, gathering feedback from employees and utilizing metrics to inform future strategies and maintain our top-ranking status.
  • Stay informed about industry trends and best practices in internal communications, continuously seeking opportunities for improvement and innovation to further elevate our national reputation.
  • Lead efforts to evaluate and implement new communication tools and technologies to enhance the efficiency and effectiveness of internal communications processes while ensuring compliance with regulatory requirements.

Qualifications

  • Minimum Required: Bachelor's Degree in Communications, Marketing, English, Writing, Journalism, Business Administration, Organizational Leadership
  • Minimum Required: 6-10+ Years equivalent experience

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment.

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