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Internal Communications Manager

3 months ago

Cincinnati, Ohio, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Communications

Travel Percentage :

5 - 10%

Job Description

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the role

As an Internal Communications Manager, you will serve as our Internal Communications Business Partner for the Worldpay People & Culture team. Manage development, production and implementation of people-centric communications, day-to-day activities of professional and clerical staff and translate business goals into appropriate communications strategy to accomplish goals.

What you will be doing:


• Partners closely with the People & Culture team (Human Resources function) to deliver communications for people programs.


• Analyzes communications policies, procedures, and standards for efficiency and effectiveness based on the needs of the target audiences and select appropriate communications media.


• Advises senior management on communications initiatives to support company objectives and promote company culture.


• Communicate company philosophy, policy and marketing strategy


• Consults with internal and external stakeholders to develop appropriate communications solutions and utilizes communications methods and techniques to develop strategic approaches to meet objectives.


• Develops and manages the execution of strategic plans and the implementation of communications tactics.


• Manages the development, production and implementation of communications and identifies appropriate communications vehicles.


• Directs the development of communications vehicles, e.g., intranet feature stories, newsletters, bulletins, management briefs, videos, direct mail, slide presentations, special events, verbal and written presentations.


• Coordinates projects and oversees all phases of production, e.g., planning, writing, producing with internal/external vendors, e.g., agencies, freelance writers, video production companies. May negotiate contracts with vendor management to support communications needs, objectives, budget and time frames.


• Manages and/or writes, edits and produces communication materials as necessary while ensuring quality standards are met.


• Coaches company representatives to maximize the effectiveness of their presentations.


• Performs staff leadership role and promotes motivation through effective management and mentoring.


• Other related duties assigned as needed.

What you need:


• Bachelor's degree in communications or the equivalent combination of education, training, or work experience.


• Proficiency in communication practices and techniques


• Knowledge of the production requirements for printed material, television and/or radio advertising


• Knowledge of project management methods and techniques

What we offer you:


• Opportunities to innovate in fintech


• Tools for personal and professional growth


• Inclusive and diverse work environment


• Resources to invest in your community


• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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