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Complex Assistant Manager

3 months ago

Phoenix, Arizona, United States Royal Bank of Canada Full time

Job Summary

Job Description

What is the opportunity?

Join RBC Wealth Management and become an integral member of the Complex Management Team by serving as the primary liaison between the complex, branches and other corporate departments. As the Complex Assistant Manager (CAM), you will accelerate and drive the firm's strategic initiatives by fostering meaningful partnerships, relationships and inclusive culture across the complex.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

  • Lead a team across multiple branches. Partner with recruiting in the staffing process and own overall hiring and training. Drive excellence by coaching staff and enabling performances using the tools and training available
  • Manage the Complex Operations Team and ensure all required Operations related policies are adhered to. Enable and prepare the complex and branches in compliance inspection process and develop action plans to address any gaps
  • Assess suitability and risk for daily sales activities. Ensure branch staff members comply with regulatory, firm, complex and branch procedures, while resolving issues as needed.
  • Ensure new advisors are properly onboarded including overseeing the process of coordinating new clients' paperwork, and ensure new advisors receive training on RBC's policies and procedures; and proactively support Financial Advisors efforts to build their business and effectively service their clients
  • Serve as a point of contact for multiple departments within RBC including Business Supervision Group, Compliance, Surveillance, and Legal
  • Partner with the Complex Director to develop and finalize the overall budget and actively manage it to its expected results

What do you need to succeed?

Must-have

  • 7+ years of industry experience
  • 3+ years of leadership experience
  • Demonstrated ability to effectively influence others while building relationships
  • Ability to independently manage multiple demands and competing priorities and the ability to work effectively in a fast-paced, deadline-oriented environment
  • Series 7, 8 (or 9/10) and 66 (or 63/65) and Insurance licenses required for each state in complex

Nice-to-have

  • Bachelor's degree or equivalent working experience
  • 5+ years of leadership experience
  • Comprehensive knowledge of investment products and strategies, and understanding of the operations of a branch office

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business

Job Skills

Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

Address:

2398 EAST CAMELBACK ROAD:PHOENIX

City:

Phoenix

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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