Senior Manager, Loyalty Transformation Products
2 weeks ago
Job Number
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
As a member of the Loyalty Transformation Products team, the Senior Manager, Loyalty Transformation Products is responsible for supporting the modernization of our Loyalty technology platform. This role will collaborate with business partners and technical teams to maintain a well-groomed and prioritized product backlog of features to include refined user stories with solid technical solutions that are ready for development. In addition, this role will support the Director in tracking and communicating the overall status of the backlog and reflect changes in business priorities.
The Senior Manager, Loyalty Transformation Products will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem solving.
CANDIDATE PROFILE
Education and Experience
• 4-year degree from an accredited university, preferably in a technology and business discipline or equivalent combination of education and experience.
• 6 years' experience in the business, sales and marketing, management operations, or related professional area
• Experience with or knowledge of Agile/Scrum software development practices preferred
• Experience with SAFe
• Experience with Jira and Confluence
• Skilled at converting business needs into technology requirements
• Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
• Excellent communicator, both written and spoken. Must be able to explain product vision, business objective, technical feasibility, define requirements, and technical implementations
• Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
CORE WORK ACTIVITIES
Technical Product Owner
• Maintain a well-groomed product backlog of features to include refined user stories with solid technical solutions that are ready for development
• Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
• Support the definition of the Ambassador product requirements and development of the product roadmap
• Provide clear vision and scope documentation, use cases, workflows, and wireframes to support development
• Coordinate with support teams for defect resolution
Demonstrating and Applying Discipline Knowledge
• Provides technical expertise and support to persons inside and outside of the department
• Demonstrates knowledge of job-relevant issues, products, systems, and processes
• Demonstrates knowledge of function-specific procedures
• Keeps up-to-date technically and applies new knowledge to job
Additional Responsibilities
• Proven ability to lead and work with cross-functional teams in support of specific business priorities
• Ability to solve problems quickly, think strategically, and drive data-driven decision making
• Ability to simultaneously manage multiple projects and aggressive timelines
• Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approach
• Effective written and oral communications skills with sensitivity to global communication needs
• Thrives in a fast-paced, entrepreneurial environment
• Demonstrates self-confidence, energy and enthusiasm in leading and influencing teams
• Proficiency in Office software products and digital collaboration tools
MANAGEMENT COMPETENCIES
Leadership
• Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication: Conveys information and ideas to others convincingly and engagingly through various methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Strategy Execution – Ensures successful execution of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self-and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self-and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self-and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self-and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
o Reading Comprehension – Understands written sentences and paragraphs in work related documents.
o Writing - Communicates effectively in writing as appropriate for the audience's needs.
California Applicants Only : The salary range for this position is $96,038.00 to $209,169.00 annually.
Colorado Applicants Only: The salary range for this position is $96,038.00 to $190,154.00 annually.
Hawaii Applicants Only: The salary range for this position is $116,205.00 to $209,169.00 annually.
New York Applicants Only: The salary range for this position is $96,038.00 to $209,169.00 annually.
Washington Applicants Only: The salary range for this position is $96,038.00 to $209,169.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 28 days after the date of this posting, 5/3/2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Loyalty & CRM Strategist
3 days ago
Denver, Colorado, United States Horizontal Talent Full timeOur client is in need of a Loyalty & CRM Strategist to lead designing, refining, and optimizing CRM and loyalty programs, as well as retention marketing strategies across client engagements. This role will also be responsible for developing strategies around offers, campaigns, and additional marketing tactics. Requirements:Experience in Marketing, Loyalty...
-
Production Manager
1 month ago
Denver, Colorado, United States teamworkonline Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Senior Manager
4 weeks ago
Denver, Colorado, United States Newmont Inc. Full timeWorkplace Type: Onsite Posting End Date: 30 April 2024 Newmont is the world's leading gold company and a producer of copper, silver, zinc and lead. The Company's world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in Africa, Australia, Latin America & Caribbean, North America, and Papua New Guinea. Newmont is...
-
SAP Development Senior Manager
1 month ago
Denver, Colorado, United States Newmont Full timeWorkplace Type: Remote Posting End Date:29 April 2024 Founded in 1921 and publicly traded since 1925, Newmont ( ) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States, Australia,...
-
Senior Manager
1 day ago
Denver, Colorado, United States United Airlines Full timeThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...
-
Senior Decision Scientist, Fraud
3 weeks ago
Denver, Colorado, United States Ibotta Full timeIbotta is seeking a Senior Decision Scientist to join our Fraud Analytics team and contribute to our mission to Make Every Purchase Rewarding. Our Fraud team is responsible for balancing an amazing Ibotta customer experience with minimal fraud dollar loss, and we are looking for a bright, creative, and collaborative decision scientist who will help us meet...
-
Senior Analyst
3 weeks ago
Denver, Colorado, United States United Airlines Full timeThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...
-
SAP Integration Senior Manager
1 month ago
Denver, Colorado, United States Newmont Inc. Full timeWorkplace Type: Remote Posting End Date: 29 April 2024 Founded in 1921 and publicly traded since 1925, Newmont ) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States, Australia, Ghana,...
-
SAP Integration Senior Manager
1 month ago
Denver, Colorado, United States Newmont Full timeWorkplace Type: Remote Posting End Date:29 April 2024 Founded in 1921 and publicly traded since 1925, Newmont ( ) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States, Australia,...
-
Senior Manager, HR IT
1 month ago
Denver, Colorado, United States Newmont Inc. Full timeWorkplace Type: Hybrid - Remote/Onsite Posting End Date: 23 April 2024 Founded in 1921 and publicly traded since 1925, Newmont ) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States,...
-
SAP Basis Senior Manager
1 month ago
Denver, Colorado, United States Newmont Full timeWorkplace Type: Remote Posting End Date:29 April 2024 Founded in 1921 and publicly traded since 1925, Newmont ( ) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States, Australia,...
-
MS SQL DB Architect
1 month ago
Denver, Colorado, United States QData Full timeTasks/Responsibilities 10+ years' experience needed Lead the business transformation architecture activities; Assist in the development of business transformation design and architecture business transformation architecture standards definition and application of business transformation processes; Analyze and develop architecture requirements design process...
-
Senior Threat Hunter
1 month ago
Denver, Colorado, United States Bank of America Full timeJob Description:Our Cyber Threat Hunting, Intelligence & Defense team within Bank of America s Cyber Security Defense function works to continuously strengthen the bank s cyber security posture through research, threat simulations, threat hunting, and offensive security engagements. This team works with partners throughout the bank to both discover and...
-
IAM Solution Delivery Manager
1 month ago
Denver, Colorado, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Channel Partner Manager
4 weeks ago
Denver, Colorado, United States Telnyx Full timeAbout TelnyxTelnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between...
-
Product Owner
3 weeks ago
Denver, Colorado, United States TurnCommerce Full timeWho We AreTurnCommerce is the parent company of a wide variety of Web properties. Founded in 2003, we have experienced rapid growth year over year focusing primarily on domain names. We provide complete solutions for domain owners through deep technical expertise, powerful infrastructure, and strong customer support. We work together to solve problems and...
-
Senior Solar Engineer
1 month ago
Denver, Colorado, United States Redaptive, Inc. Full timeAs a Senior Solar Engineer at Redaptive, you will play a pivotal role in designing, implementing, and optimizing energy-efficient systems and solutions to ensure the successful execution of our energy-efficiency technology solutions. Your primary focus will be leading the successful implementation of solar, storage, and BESS projects, harnessing innovation...
-
Senior Manager Of Attorney Development
1 week ago
Denver, Colorado, United States Perkins Coie LLP Full timeJob Description:Perkins Coie is seeking a qualified, dynamic individual to play an integralrole in the firm's legal talent development efforts supporting theevaluation and development of associates, counsel, non-partnership trackattorneys, and patent agents as the Senior Attorney Development Manager.Reporting to the Director of Attorney Development, the...
-
Implementation Manager
1 week ago
Denver, Colorado, United States Seed Technology Full timeImplementations are the most critical stage of the customer journey. The initial experience with Seed Technology is the most important variable to a customer achieving success. The Implementation Project Manager will ensure that success by assisting new clients with adopting and successfully implementing the Seed platform. The Implementation Manager is an...
-
Installation Production
16 hours ago
Denver, Colorado, United States FASTSIGNS #370602 Full timeBenefits:Vacation and Sick timeMedical Insurance with employer shared contributionHolidays401kHourly: $ $23.00 depending on experiencePosition requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. Will also work in the field performing installations to vehicles,...