Planning Technician I

2 months ago

Reston, Virginia, United States Fairfax County Government Full time
Job Announcement

Zoning Permit Section, Zoning Administration Division, Department of Planning & Development. With supervision and subject to timeframes, performs a variety of zoning administration functions to include:
  1. Providing in-person and on-line customer support, including answering general zoning and permitting questions in-person, via telephone and/or by e-mail, and/or providing referrals to other staff or other departments/agencies as appropriate;
  2. Serving as a master user of the PLUS application system by providing technical guidance to applicants and assisting in their successful submission of various application types, and retrieving existing permit related data from specific permit records in order to provide updates to applicants upon request;
  3. Compiling application related information from the PLUS system and other databases in support of budget metrics and related agency workforce planning;
  4. Helping maintain Section related documents in the property street files, and assisting in tracking and processing Freedom of Information Act (FOIA) requests for zoning permit records and documents, within required deadlines; and
  5. Assisting with the maintenance of computers, printers and copiers, and monitoring office related supplies and placing orders as necessary. Note: The salary for this position will not exceed the midpoint of the advertised salary range.

    In accordance with current Fairfax County telework and personnel policies, this position is eligible for partial telework. Telework enrollment and continuance is subject to supervisor approval and County policy.

    Employment Standards

    MINIMUM QUALIFICATIONS:
    Any combination of education, experience, and training equivalent to:
    High school graduation or a GED issued by a state department of education; plus two years of non-professional planning or zoning related work, as defined by the area to which assigned.

    NECESSARY SPECIAL REQUIREMENTS:
    The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

    PREFERRED QUALIFICATIONS:
    Seeking a well-organized individual capable of multi-tasking, with previous experience working in a customer service-related position and/or profession, with specific experience working with the general public in a fast-paced job environment. Must be an excellent communicator, with an ability to clearly communicate technical information orally or in writing to members of the public and other professional staff. Experience using telephone systems, a personal computer, word processing applications, printing and scanning equipment is preferred. Two years of direct experience staffing a customer service counter for a regulatory agency.

    PHYSICAL REQUIREMENTS:
    Job is generally sedentary in nature; however, visual acuity is required to read data on computer monitor, incumbent must be able to operate keyboard driven equipment, input and retrieve information from the computer. Ability to reach and bend to retrieve files from a 7-foot-high shelf filing system. Ability to communicate clearly with others, in person and on the telephone. Employee may be required to lift up to 15 lbs. All duties performed with or without reasonable accommodations.

    SELECTION PROCEDURE:
    Panel Interview and may include a practical exercise.

    The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

    Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

    Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact for assistance. TTY EEO/AA/TTY.

    #LI-LD1

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