Duke Energy Jobs – Associate Customer Care Specialist

Found in: beBee jobs US - 2 weeks ago


Raleigh, North Carolina, United States Duke Energy Full time
Job Description:

The Part Time (PT) Customer Care Specialist's primary responsibility is to provide engaging customer service in a professional manner to ensure the highest degree of customer satisfaction. The PT Customer Care Specialist will consult with customers on their billing and credit inquires, trouble calls and various other needs. The Specialist will build trust with customers by exhibiting good decision-making and anticipating customer needs while effectively providing accurate information. The position also offers and educates customers on various company products and services that enhance their experience. The PT Customer Care Specialist position has a high degree of accountability for individual performance in areas of customer satisfaction, quality, and productivity to ensure that customers receive excellent services and business objectives are achieved.

[ads1]
Job Responsibilities:
  • Perform other duties as assigned, including work on special projects.
  • Promote sales of available products and services, as appropriate.
  • Use professional judgement and escalate customer issues/concerns to management when appropriate.
  • Building genuine connections with customers and bring a great ambassador for the Duke Energy brand.
  • Provide high quality customer interaction by handling customer's needs with integrity and empathy in one transaction.
Job Requirements:
  • Willingness to work in an environment that requires 100% phone-based customer interaction while maintaining dialogue with customers and meeting performance expectations.
  • Ability to work a flexible schedule.
  • High school diploma or GED obtained at time of application submission
  • Ability to build trust and loyalty with customers and handle and protect confidential information and act with integrity at all times.
  • Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
  • One-year customer service experience (may include call center, hospitality, retail, etc.) either by phone or face to face communications.
  • Candidates who accept the employment offer will be required to pass Duke Energy's background check and drug test.
  • Candidates who successfully pass the test and meet the requirements/basic job requirements may be contacted for an interview.
  • Some college or college degree.
  • You will have 24 hours, or before the job posting expires to complete your assessment (online test), whichever comes first. The test will be timed. Please note the link to access the test will no longer be available after the job posting expires. You must pass the test to move forward in the application process for continued consideration.
  • Experience promoting projects and services, ideally in a call center environment.
  • Upon successfully submitting your application for this position, you will be immediately redirected to the online test, the Duke Energy Customer Care Assessment. Please ensure that you read all instructions carefully prior to beginning the online test.
Job Details:

Company: Duke Energy

Vacancy Type: Part Time

Job Location: Raleigh, NC, US

Application Deadline: N/A

[ads2]

Apply Here

careers-


  • Jobs – Transmission Project Controls Intern

    Found in: beBee jobs US - 7 days ago


    Raleigh, North Carolina, United States Duke Energy Full time

    Job Description:Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.[ads1]Job Responsibilities:Provides scheduling...


  • Raleigh, North Carolina, United States Medical Search Full time

    HOSPITALIST - Greater Raleigh, NC area7 on/ 7 offOutstanding Suburban CommunityExcellent Work, Play. LifestyleClose to Major Universities- Duke, UNC CH, NC StateExcellent Compensation and Benefits PackageOutstanding Golf, Equestrian and Pottery areaWonderful Life environmentFor Immediate Consideration please email a copy of your CV to:Dr. Len GoodmanMedical...

  • Site Quality Specialist

    Found in: beBee jobs US - 4 days ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General information:Hitachi Energy is seeking a Site Quality Specialist. The Site Quality Specialist will be based in the field at the project location. Current project location is Queens, NY City. Role requires relocation to new project site upon completion.Mission Statement:This role is responsible for planning, organizing, leading, and...

  • Site Project Manager

    Found in: beBee jobs US - 1 week ago


    Raleigh, North Carolina, United States Siemens Energy Full time

    Site Project Manager About the Role Location United States of America North Carolina Raleigh Company Siemens Energy, Inc. Organization EVP Global Functions Business Unit Project Entity Full / Part time Full-time Experience Level Experienced Professional The Site Manager is responsible for supervising the delivery of an EPC contract involving construction and...

  • Customer Success

    Found in: beBee jobs US - 2 weeks ago


    Raleigh, North Carolina, United States Mirantis Full time

    Company DescriptionMirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes developers by removing infrastructure and operations complexity and...

  • Engineering Quality Specialist Distribution Transformers

    Found in: beBee jobs US - 7 days ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Within the North American Hub in the Transformers Business Unit, we have a vast product portfolio consisting of Power, Distribution, Dry transformers, alongside components such as bushings and tap changers. For our Engineering function, we are looking for an Engineering Quality Specialist, who will be accountable to...


  • Raleigh, North Carolina, United States Siemens Full time

    Job Description:The Sales Consultant/Business Developer for the for Pharmaceutical Industries within Siemens Industry will be responsible for identifying and developing customer opportunities into successful solutions. The Sales Consultant/Business Developer must be able to work in matrix organization, coordinating with other various groups including...

  • Administrative Specialist/ Associate's Degree Required

    Found in: beBee jobs US - 2 weeks ago


    Raleigh, North Carolina, United States Grace Federal Solutions LLC Full time

    We are Grace,Grace Federal Solutions' greatest success is the employees of Grace. At Grace, we recognize the significant role each Grace employee plays in helping to grow and transform the company. Grace follows 5 principles: client service, purpose, mutual respect, collaboration, and accountability. To build the best healthcare services company that...

  • Account Director, AEP

    Found in: beBee jobs US - 2 weeks ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports.Your Responsibilities:The Account Director is expected to represent and grow the Hitachi Energy relationship with...

  • Oral & Maxillofacial Surgeon

    Found in: beBee jobs US - 1 week ago


    Raleigh, North Carolina, United States Oakpoint Full time

    Certainly, here's the text with corrected spacing while retaining the bullet points:Our oral surgeons are specialists in implant dentistry, wisdom teeth extractions, emergency surgery, and periodontal procedures. 5 locations serving Raleigh.Competitive PaySign-On BonusGenerous base salary + % of Production CollectionsTurn-key Facility4 Day Work-WeekOur...

  • Technical Communications Specialist

    Found in: beBee jobs US - 7 days ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:We are looking for a self-motivated and creative communications professional with a proactive attitude to join our Marketing & Sales team with the goal to update and create new marketing content across multiple product lines. Reporting to the Senior Marketing Communications Manager, the resource will oversee an extensive...

  • Full Time Psychiatry

    Found in: beBee jobs US - 2 weeks ago


    Raleigh, North Carolina, United States BAS Healthcare Full time

    Location: An hour from Raleigh, with a population of 350,000+. One of the most diverse cities in the United States it has many awards to its credit and activities for its citizens. Facility: This well established Behavioral health program is part of the 6th largest Health System in the State and is a regional referral center with clinical affiliations with...

  • EHR Integration Specialist

    Found in: beBee jobs US - 7 days ago


    Raleigh, North Carolina, United States JSM Consulting Full time

    The candidate will be allowed to work remotely but will be expected to work onsite once staff return to site. The candidate will need to come onsite the first day to collect equipment. US Citizenship is required. ***Fingerprint background check is required.The Electronic Health Record (EHR) Integration Specialist participates in all phases of connecting EHR...

  • InputAccel Capture Specialist

    Found in: beBee jobs US - 7 days ago


    Raleigh, North Carolina, United States Software People Full time

    Position InputAccel Capture SpecialistLocation Raleigh NCDuration 12+ monthsResponsibilitiesWorking with the Enterprise Services Manager the Technical Specialist (Expert) is the lead InputAccel Capture Specialist for the Enterprise Capture Solution to ensure we address the Customer's immediate business needs. Included but not limiting this resource will be...

  • IT Quality Specialist

    Found in: beBee jobs US - 2 weeks ago


    Raleigh, North Carolina, United States JSM Consulting Full time

    Position IT Quality Specialist Location Raleigh North Carolina***All work must be completed on siteJob Duties Knowledge of Enterprise IT Systems system integration principles and associated program project quality and test management best practices - Required 3Years Has an understanding of CMS' Seven Standards and Conditions and the Medicaid program - Highly...


  • Raleigh, North Carolina, United States Medical Search Full time

    We are seeking an experienced, fellowship-trained, BC Hematology Oncologist with an interest in growing a general oncology practice in a historic community in Eastern NC close to the Pamlico SoundDetails:Opportunity available due to expansion of cancer care network Employed positions (non-academic)Hematology oncology fellowship requiredMulti-specialty...

  • Periodontist

    Found in: beBee jobs US - 2 weeks ago


    Raleigh, North Carolina, United States Nu Image Surgical Full time

    PeriodontistRaleigh, North CarolinaCompetitive Salary% of Collections4 Day Work WeekPartner Opportunities after One Year **Generous base salary. Turn-Key Facility, Live in beautiful Raleigh/Wake Forest. Nu Image Surgical is accepting applications for a current opportunity as a Periodontist in our Wake Forest location. Our Nu Image Surgical offices are...

  • Account Manager

    Found in: beBee jobs US - 3 hours ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Our Hitachi Energy business is currently seeking a seasoned sales professional to serve as an Account Manager and contribute to our Utility Sales team. This position will be based in the Nashville, TN or Chattanooga, TN area.The Account Manager (AM) is a key part of Hitachi Energy's strategy and maintains and expands...

  • Account Manager

    Found in: beBee jobs US - 2 weeks ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Our Hitachi Energy business is currently seeking a seasoned sales professional to serve as an Account Manager and contribute to our Utility Sales team. This position will be based in the Nashville, TN area.The Account Manager (AM) is a key part of Hitachi Energy's strategy and maintains and expands relationships with...

  • Project Procurement Engineering Experienced Professional

    Found in: beBee jobs US - 7 days ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:The -Project Procurement Engineering Expert role is responsible for plans, schedules and manages the efficient movement of material from Bill of Material to a formalized requisition for purchase. Develops components requirements and scheduling requirements from engineering specifications and plans and manages material...