Sr. Director, Global Network Transformation

2 months ago

Chicago, Illinois, United States McDonald's Global Technology Full time

Job Description
Company Description:
McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
Leading this revolution is McDonald's Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Job Description:
We are seeking a Sr. Director Global Network Transformation to lead and be responsible for the execution of our Digitizing the Arches Strategy. We are moving fast and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will impact the world We are customer-focused, committed to being leaders in our industry, and believe we are better when we work together. Over the last several years, we have launched home delivery, radically improved the digital experiences of our restaurants, introduced mobile pay, and have so much more to come. These critical initiatives require strong leadership to ensure compliance with policies, standards, regulatory requirements, and best practices.
The Sr. Director must be able to foster a collaborative working relationship with cybersecurity, infrastructure, and various functional and business stakeholders across all three legs of our three-legged stool. Demonstrated success in building and implementing a sophisticated program, with intimate knowledge of networking fundamentals and their impact on our ability to protect the McDonald's Brand, our employees, and our customers. Qualified applicants should have a solid background in technology, governance models, and risk frameworks. Lastly, the candidate must be able to prepare and present accurate and timely information to senior leadership regarding program progress and maturity, up to and including the McDonald's Board of Directors. History of leading large-scale infrastructure projects and cross-functional initiatives to success, on time, and within budget. Exceptional communication skills, including written results, oral presentations, and the ability to facilitate crucial conversations at all levels of the organization.
Accountabilities & Responsibilities:

  • Execute a comprehensive network transformation strategy aligned with the organization's vision, risk appetite, and regulatory requirements.
  • Review and evaluate the effectiveness of program management processes and drive recommendations for improvement.
  • Be an evangelist for our global infrastructure and operations strategies and an ambassador to our market partners in the execution of our strategy.
  • Provide strategic guidance and expertise on sophisticated networking issues and lead critical decision-making processes to ensure the continued execution of our strategy.
  • Establish and maintain a governance framework to enable insight into the execution of our strategy and provide oversight and leadership to course-correct where vital.
  • Directly supervise all aspects of the network transformation journey, from envisioning the new state and strategizing the transformation to realizing the anticipated changes.
  • Build strong relationships with key organizational partners, promoting a cybersecurity culture.
  • Attract, develop, and retain a hard-working team capable of driving the transformational changes required.
  • Develop and manage infrastructure metrics and reporting frameworks to measure and communicate the progress of the network transformation effectively.
  • Mentor, manage, and motivate, both directly and indirectly, a hard-working team of professionals and set clear priorities to achieve team goals.

Qualifications:

  • Bachelor's degree in systems, Engineering, Computer Science, or other related fields preferred
  • Experience leading a complex program and communicating with Sr. Leadership.
  • Familiarity with complex multinational companies and distributed business models.

Preferred Skills

  • Experience with the McDonald's business model, including intimate knowledge of our markets, market priorities, and key leaders.
  • Proficient in technical writing and demonstrating various creative mechanisms to communicate to diverse audiences.
  • Capability to identify gaps in technological capabilities and submit requirements to meet identified gaps.

Additional Information:
McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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