Sr. Desktop Engineer

2 months ago

Honolulu, Hawaii, United States Veloc Inc. Full time

POSITION SUMMARY :
Support Helpdesk/Desktop users, IT servers, network, and enterprise software infrastructure for office, and at other company sites when required. Support Microsoft and Apple operating systems for the end users and executives.

Coordinate with IT leaders and internal staff personnel that are located at different offices across the US to optimally service both local and remote office locations.

Ensure customer first philosophy is observed through great service and support.

ESSENTIAL JOB RESPONSIBILITIES :
Work in person with employees who are experiencing issues with their technology devices (Phones, Tablets, or computers). Respond to all Helpdesk tickets for corporate office. Respond to all in-person requests for assistance. Support a diverse group and operate in the current office culture that includes executives, construction, accounting, marketing, etc. Document everything that is not already documented. Close helpdesk tickets in a timely manner. Identify pain points and develop workflows with IT Manager. Assist all staff and vendors with technology-related needs. Ensure proper compliance and infrastructure security. Deploy new computer hardware. Adapt to fast-changing tasks that come up. Partner with vendors to support IT, network, computer and server needs. Manage priorities of IT technology between the user departments to evaluate new technologies. Assist with relocating computer equipment throughout the building. Have experience with hardware setup and troubleshooting Microsoft Windows 10 and to a lesser degree Apple OS system. Support Apple iOS on iPhone and iPad. Respond to Virus, Malware and various security threats while implementing preventative measures to minimize risk. Understand basics of LANs, WANs and Wireless Networks. Give excellent attention to detail and produce high-quality, accurate work within designated deadlines.

Ability and internal drive to demonstrate a positive, winning attitude and a strong work ethic in the performance of all job responsibilities.

Successfully manage time and technical responsibilities, set accurate expectations and meet deliverable deadlines while working in a team and information-sharing environment.

Perform all other job-related duties as requested.

KNOWLEDGE, EXPERIENCE AND SKILLS :
At least 3 years of experience in IT infrastructure or related field. Working knowledge/experience with workstations, laptops, printers, smartphones, and tablets. Working knowledge/experience of PC imaging tools, diagnosis and remote-control tools, documentation, and ticketing. Excellent troubleshooting, problem solving, & root cause analysis skills.

Excellent customer service skills - Must be able to interact in person with customers who are experiencing network/technology related issues.

Ability and willingness to share knowledge with, lead and mentor team members. Use interpersonal skills to deal effectively with all business contacts. Excellent working knowledge of Microsoft and Apple operating systems. Exhibit good understanding of a large entertainment venue environment and how the business is affected by network changes. Strong cognitive understanding and development of policy and procedures.

Working knowledge of installations, terminations, maintenance and troubleshooting network cabling infrastructure, including moves, adds, and changes of any network or related equipment.

Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment.

Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels across the organization and externally.

Professional appearance and demeanor. Work with corporate IT to incorporate any applicable standards across technologies. General knowledge in networks to include basic TCP/IP understanding, DNS and DHCP. PREFERRED

Qualifications:

Bachelors/Associates degree in Computer Information Systems or related field/work experience 4 years+. (Experience can be substituted for education). Experience with Microsoft Active Directory and Exchange. CompTIA A
/ CompTIA Network
/ CompTIA Security
/ CCNA. General knowledge of networking, serial communications, video and broadcast technology. Sr. Desktop Engineer Recommended Skills Accounting Active Directory Group Attention To Detail Broadcasting Cisco Certified Network Associate Comp Tia Network
Apply to this job. Think you're the perfect candidate? Apply on company site $( function() $(#ads-desktop-(
n
n

n Estimated Salary:
$20 to $28 per hour based on qualifications.

  • Engineer opportunity

    1 month ago

    Honolulu, Hawaii, United States WTS International Full time

    Are you ready to push the boundaries of engineering while soaking up the sun and surf in one of the world's most beautiful locations? Oceanit invites you to join our team in Hawaii, where Intellectual Anarchy fuels disruptive innovation across science, engineering, and technology. At Oceanit, we believe in creating transformative solutions through bold,...

  • Biomedical Engineer/Clinical Engineer

    2 months ago

    Honolulu, Hawaii, United States Take2 Consulting Full time

    Biomedical Engineer/Clinical EngineerTake2 provides IT services and staff augmentation to both Federal and commercial clients. Our work environment is characterized by innovation, collaboration, and a strong focus on rewarding our employees. We are proud to have been recognized by the Inc. 5000 for five consecutive years as one of the nation s...

  • Senior Virtualization Engineer

    1 week ago

    Honolulu, Hawaii, United States Kina'ole Foundation Full time

    Job OverviewKina'ole Foundation is a recognized leader in providing innovative solutions across various sectors, including Cybersecurity, Information Technology, and Professional Services. We are dedicated to supporting the Department of Defense and other federal entities with top-tier services.Position Summary: The Virtualization Lead Engineer / Advanced...

  • Infrastructure Engineer

    1 month ago

    Honolulu, Hawaii, United States Carollo Engineers Full time

    OverviewCarollo Engineers is an internationally recognized civil and environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. We are seeking all experience levels of infrastructure engineers.Carollo's infrastructure engineers specialize in challenging projects outside of the treatment...

  • Lead Engineer for Virtualization and Cloud Solutions

    13 hours ago

    Honolulu, Hawaii, United States Kina'ole Foundation Full time

    Job DescriptionKina'ole Foundation, a leading provider of innovative solutions, is seeking a highly skilled Senior Virtualization Engineer and SME to join our team. As a key member of our organization, you will play a critical role in designing and implementing cutting-edge virtualization solutions for our clients.About the RoleManage and maintain complex...

  • INTERDISCIPLINARY ENGINEER with Security Clearance

    2 months ago

    Honolulu, Hawaii, United States Department of the NAVY Full time

    Dutieso You will participate in acquisition activities with the project execution agent of assisting in the developing technical criteria or contractor selection scoring plans.o You will serve as member of Technical Evaluation Boards (TEBs) to provide input on technical qualifications of contractors proposed to perform shipyard projects.o You will manage...

  • Sr Manager of Strategic Relationship Management

    4 weeks ago

    Honolulu, Hawaii, United States American Express Global Business Travel Full time

    American Express Global Business Travel - Sr Manager of Strategic Relationship Management - Honolulu, HawaiiAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...

  • On-Site Safety Officer

    2 months ago

    Honolulu, Hawaii, United States ActioNet, Inc. Full time

    Senior On-Site Safety Officer will be responsible for monitoring and enforcing OSHA safety standards. You will be expected to focus on implementing safety management and engineering practices.Salary Range:$ KResponsibilities:Serves as the On-Site Safety Officer on the installation site and works full-time monitoring compliance with OSHA safety standards (C...

  • Engineering Technician

    2 months ago

    Honolulu, Hawaii, United States Chenega Corporation Full time

    SummaryEngineering TechnicianHickam AFB, HIChronos Operations (CO) is a wholly-owned subsidiary of ChenegaCorporation, an Alaska Native Corporation based in Anchorage, AK. Belongingto the Military, Intelligence, and Operations Support (MIOS) StrategicBusiness Unit (SBU), Chronos has a culture rooted in integrity, respect, andexceptional performance. Chronos...

  • Engineer II

    4 weeks ago

    Honolulu, Hawaii, United States Marriott International, Inc Full time

    Job Number Job Category Engineering & FacilitiesLocation The Ritz-Carlton Residences Waikiki Beach, 383 Kalaimoku Street, Waikiki, Hawaii, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Fix minor plumbing problems such as unclogging drains,...

  • Cleared IT professionals in support to INDOPACOM

    2 months ago

    Honolulu, Hawaii, United States Peraton Full time

    Peraton is seeking highly qualified candidates to fill multiple positions for the upcoming LONG-RANGE ENTERPRISE INTELLIGENCE, SURVEILLANCE, AND RECONNAISSANCE ACTIVITY (LEIA). Positions are located both CONUS/OCONUS at the INDOPACOM HQ, and at the TSOC and other locations abroad.Peraton will deliver a broad spectrum of Command, Control, Communications,...

  • IT Support Specialist

    1 week ago

    Honolulu, Hawaii, United States TEKsystems Full time

    Position Overview:A leading telecommunications organization is seeking a skilled Desktop Support Engineer to deliver prompt and efficient assistance for both hardware and software challenges. Key Responsibilities:- Provide both remote and on-site technical support across multiple locations as required.- Address end-user support inquiries and manage...

  • IT Support Specialist

    1 week ago

    Honolulu, Hawaii, United States TEKsystems Full time

    Position Overview:A leading telecommunications company in Hawaii is seeking a skilled Desktop Support Engineer to deliver prompt and efficient assistance for both hardware and software challenges. Key Responsibilities:- Provide both remote and on-site technical support across multiple locations as required.- Address end-user support inquiries and manage...

  • IT Support Specialist

    3 days ago

    Honolulu, Hawaii, United States TEKsystems Full time

    Position Overview:A leading telecommunications company in Hawaii is seeking a skilled Desktop Support Engineer to deliver prompt and efficient assistance for computer hardware and software challenges. Key Responsibilities:- Provide both remote and on-site technical support across multiple locations as required.- Address end-user support inquiries and manage...

  • Linux Platform Integration

    1 month ago

    Honolulu, Hawaii, United States Canonical - Jobs Full time

    You will work across the full Linux stack from kernel through networking, virtualization and graphics to optimise Ubuntu, the worlds most widely used Linux desktop and server, for the latest silicon.Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming...

  • Network Security Engineer

    15 hours ago

    Honolulu, Hawaii, United States Kina'ole Foundation Full time

    Job DescriptionKina'ole Foundation, a leading provider of cybersecurity services, is seeking a highly skilled Cyber Operations Specialist to join our team. As a trusted partner to the Department of Defense and other federal agencies, we offer a comprehensive benefits package that includes:Health insuranceDental insuranceLife insurance401KDisability...

  • Director of Commissioning

    2 months ago

    Honolulu, Hawaii, United States Schnackel Engineers, Inc. Full time

    Director of Commissioning Honolulu, HIJoin us at Schnackel Engineers, Inc., a leading MEP/FP/IT consulting engineering firm, as we embark on an ambitious journey to revolutionize the commissioning process in our industry. We're seeking a visionary Director of Commissioning to spearhead the development of a new, groundbreaking software platform that...

  • IT Infrastructure Manager

    10 hours ago

    Honolulu, Hawaii, United States Xerox Full time

    Job OverviewXerox is seeking a highly skilled Systems Administrator to join our team. As a key member of our IT department, you will be responsible for managing and maintaining our company's computer systems and network infrastructure.Key ResponsibilitiesSystem Planning and ImplementationParticipate in capacity planning and strategic goal development for...

  • Enterprise IT Specialist

    7 hours ago

    Honolulu, Hawaii, United States General Dynamics Information Technology Full time

    About the RoleWe are seeking a highly skilled Senior Systems Administrator to join our team at General Dynamics Information Technology (GDIT). As a key member of our team, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.Key ResponsibilitiesProvide technical support and maintenance for our IT systems, including...

  • Senior Virtualization Architect

    1 week ago

    Honolulu, Hawaii, United States Kina'ole Foundation Full time

    Job OverviewKina'ole Foundation is a distinguished organization dedicated to serving Native Hawaiian communities through innovative solutions in various sectors, including Cybersecurity, Information Technology, and Professional Services.As a Virtualization Lead Engineer / Advanced Subject Matter Expert, you will play a pivotal role in designing and...