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Air Logistics Warehouse Coordinator FA-OW
2 months ago
Air Logistics team. Your Role Research Shipments in the Kuehne + Nagel Inc System.Orchestrating office and warehouse personnel locating / consolidating shipments to be moved and loaded.Working with CFS leadership to orchestrate preloaded trailers to be recovered. Your Responsibilities
- Orchestrating office and
warehouse personnel locating / consolidating shipments to be moved and
loaded. - Working with CFS leadership to
orchestrate preloaded trailers to be recovered. - Continuous inventory review to
ensure that it is accurate with freight movement. - Work to drive process
improvements that support the 3rd party CFS partner - Utilizing workflow tools /
dashboards to drive visibility of freight movement / completion of life
cycle while at the CFS. - Work within Import Gateway team
to support freight recovery, shipments in the CFS and equipment returns to
air and ocean partners. - Check in truck drivers and collect proper ID per TSA regulations
- Print paperwork and resolve issues through email correspondence
- Understand and follow TSA and
US Customs regulations - Other job functions as needed
on the day to day - Working with Inventory and
ensuring to communicate with the branch to ensure cargo is not sitting
longer than 15 days in the CFS - Team member responsible for the
accurate and timely submission of customs entries for clearance of
in-bound cargo through US Customs and facilitating the delivery of freight
to customers. - Follow SOPS for each customer
on the correct method and data required for preparing an entry. - Track and trace shipments and
coordinate with steamship lines, freight forwarders and CFS on the
availability of imported shipments - Organize the work area to
identify the status of every file through every phase of the CBP entry
process. - Primarily responsible for
providing effective customer service for all internal and external
customers by utilizing in-depth - knowledge of operational (import or
export) processes. - Manage customer relationship in
assigned accounts. - Proactively provide shipment
status and notify customers of any delays regarding arrival, delivery or
dispatch of shipments. - Ensure Standard Operating
Procedures are available for each account serviced. Follow SOP in
performance of all operational processes. - Co-ordinate with overseas
offices, agents, customers and domestic vendors for timely shipments in
assigned accounts - Address customer concerns,
trouble shoot errors, provide timely feedback on service failures and
follow up on escalations. - Review exception reports
regularly, identify and resolve discrepancies. - Provide back-up support in assigned departments.
- Minimum: High School or Technical degree
- 2+ Years experience in a similar role
- Ability to lift 50+ lbs and pallet stacking
- Proficiency in basic computer operations, including data entry, email communication, and navigating software interfaces
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