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Management and Program Assistant
5 months ago
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education - Field Assistance - Area 1
The following are the duties of this position at the full working level.
Identifies potential and actual problems, probable causes, and provides recommendations for resolution.
Researches a variety of issues, gathers statistics and information, and reports findings for the full scope of a program or function.
Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and provides recommendations to higher levels analyst(s) or supervisor.
Verifies completeness of controls to ensure accuracy and compliance with established procedures, guidelines, and formats.Revises procedures, guidelines, and controls as a result of changes in higher level procedures or as instructed by analyst(s) or comparable positions.
Prepares memoranda, preliminary reports, and charts showing findings and recommendations.This position has career progression.
If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses.
For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.
