Warehouse Supervisor

3 weeks ago

Phoenix, Arizona, United States Grainger Businesses Full time

Work Location Type: Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

Warehouse Supervisors ensure accurate product receipt, order fulfillment and the optimization of resources and processes to provide customers with on-time products while efficiently managing operating costs.

You will oversee an operations team in a high volume, order fulfillment market distribution center. You will be on the production floor teaching and coaching up to 15 team members to follow processes to ensure compliance with procedures, discover opportunities to improve processes, and promote programs that create an environment where team members are engaged and empowered.

You will inspire your team to maintain Grainger status as an employer of choice in the community. We are proud of our culture. Joining us, this is your chance to coach and teach, focus on safety, provide recognition, and foster a positive work culture.

You will report to a Manager, Distribution Process and this role is based in our Phoenix, AZ Branch. This role is Monday through Friday and schedule working day shift from 4:00 a.m. to 1:00 p.m. with ability to flex schedule as needed.

You Will:

  • Gather and analyze production, safety, quality, cycle time, financial and other important data to understand the performance of your team. Provide your team with coaching opportunities to help them improve. Communicate trends and issues to leadership team.
  • Support Market Distribution Center wide projects and help ensure all deliverables (e.g. action items, process improvements) are completed by the commitment date.
  • Create a positive workplace culture that strengthens team member engagement and ensures all team members are treated fairly, with respect, and have the tools necessary to perform their jobs.
  • Commit to our culture of recognition, feedback, and development. Provide your team with coaching opportunities to help them improve. This may include interviewing and training, assigning and directing work, identifying development goals, completing performance evaluations, and recognition and disciplinary action.
  • Demonstrate root-cause thinking and identify opportunities for continuous improvement.
  • Focus on teaching and training - help team members understand why we follow standard processes and that they help foster the best customer experience.
  • Follow existing audit systems to ensure compliance with company policies, and other governmental regulations (OSHA, DOT, and EPA)

You Have:

  • Bachelor's degree or relevant work experience
  • 3+ years previous leadership or supervisor experience in high-volume environment with order fulfillment
  • Lift 60+ lbs. may be needed
  • Self-motivated, curious, analytical and data mining skills
  • Demonstrate and able to teach and develop direct reports
  • Strong time management skills to plan shift
  • Proficient in Microsoft Suite, especially Excel (can perform complex functions).

Rewards and Benefits:

With benefits starting day one, our programs provide choice and flexibility to meet team members' individual needs. Check out the highlights below and review all our benefits at

  • Medical, dental, vision, life, and pet insurance plans and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
  • Paid time off (PTO) and 6 company holidays per year
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no match required
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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