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Healthcare Call Center Representative

3 months ago


Burlington, Vermont, United States Spherion Full time
Spherion Staffing is actively recruiting for a Call Center Specialist to support a local medical office in Burlington. This is a great opportunity that could lead to full time employment with a highly sought-after Vermont employer The Medical Call Center Specialist plays an integral part of the patient experience and will be a key contributor to delivering high quality customer service to patients and visitors that is caring, consistent and reliable.

Responsibilities:
Your day will be focused upon answering phones in a call center setting for several medical practices; triaging calls to appropriate recipients, taking messages, scheduling appointments, answering questions, and so on. This is a highly supportive and collaborative team with a concentration on learning, development and assistance.

Working hours: 8:00 AM - 4:30 PM

Skills:
-Proven customer service experience required.
-Experience in a clinical and/or administrative setting preferred.
-Background in a medical setting is highly desired.
-Team oriented

Education:
High School

Experience:
1-4 years

Qualifications:
-Customer service experience
-Great computer aptitude
-Ability to multitask
-Professional customer service skills

This position will be starting ASAP - for immediate consideration, please apply today

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Your day will be focused upon answering phones in a call center setting for several medical practices; triaging calls to appropriate recipients, taking messages, scheduling appointments, answering questions, and so on. This is a highly supportive and collaborative team with a concentration on learning, development and assistance.

experience

1-4 years

skills

-Proven customer service experience required.-Experience in a clinical and/or administrative setting preferred.-Background in a medical setting is highly desired.-Team oriented

qualifications

-Customer service experience-Great computer aptitude-Ability to multitask-Professional customer service skills

education

High School