API Technical Writer

4 weeks ago


New York, New York, United States Michael Page Full time
Top Technology ClientAPI Technical Writer About Our Client Versatile project management and collaboration platform designed to help teams organize their work and streamline workflows. It features customizable boards, allowing users to track tasks, projects, and timelines in a visually intuitive way. The platform supports automation and integration with various tools, enhancing efficiency and collaboration. With its user-friendly interface, and caters to a wide range of industries, making it suitable for teams of all sizes. Job Description Develop user-friendly documentation, including API documentation, technical specifications, user guides, and knowledge base articles, ensuring accuracy, clarity, and coherenceProduce or use visual aids, such as flowcharts, diagrams, mockups, & screenshots, to complement written documentationWork closely with cross-functional teams, including software developers and product managers, to gather information and understand complex technical concepts for effective documentationOrganize and maintain a centralized repository for all documentation, ensuring version control, accessibility, and ease of navigationContinuously improve documentation processes, tools, and practices to streamline content creation and maintenance, with alignment on industry trends, technologies, and best practices in technical writing Conduct research, gather requirements, and stay up-to-date with the latest software features and updates to deliver accurate and relevant documentationParticipate in usability testing and provide feedback to enhance the user experience of our applications

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

3+ years of relevant experience writing and leading technical documentation for developers. We are also open to backgrounds in development and technical educationExperience with GraphQL, JSON and JavaScript - bonusExceptional writing and editing skills. You can write technical documentation in a readable way, and also write compelling articles to drive engagementYou have a good understanding of technical concepts like APIs and web applicationsAmazing interpersonal communication. You can build relationships quickly and find successful outcomes across teamsYou are a strategic thinker. You can identify opportunities in our content strategy, execute new initiatives, and then measure their success What's on Offer Top Technology CompanyHybrid work schedule Great benefits Customer facing role
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