API Technical Writer
1 month ago
Growing SAAS company
Job Description
Write and maintain clear, concise, and comprehensive API documentation, including reference guides, developer guides, and tutorials.Work closely with product managers, engineers, and developers to gather information, understand technical concepts, and translate them into user-friendly documentation.Organize and manage the API documentation to ensure it is up-to-date, accurate, and consistent with the latest product releases.Collect and incorporate feedback from internal teams and external users to continuously improve the documentation quality and usability.Maintain documentation across different API versions, ensuring developers can access accurate information for each release.Utilize and manage documentation tools, platforms, and version control systems (such as Git, Markdown, or Swagger) to create and publish content.Assist in troubleshooting and clarifying technical issues by creating FAQs, knowledge base articles, and troubleshooting guides.Stay updated with the latest trends and best practices in API documentation and developer experience to ensure our documentation is top-tier.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
3+ years of experience as a technical writer, with a focus on API documentation. Experience in SaaS, cloud-based platforms, or developer tools is preferred.Strong understanding of APIs, SDKs, RESTful services, and web technologies. Familiarity with programming languages such as Python, JavaScript, or Java is a plus.Exceptional written communication skills with a strong ability to simplify complex technical concepts for a broad audience.Ability to work effectively with cross-functional teams, including product management, engineering, and customer support.Proficiency with documentation tools and platforms such as Swagger, Postman, Git, Markdown, Confluence, or similar.High level of accuracy and attention to detail in both content creation and editing.Strong analytical and problem-solving skills, with the ability to identify gaps in documentation and propose solutions.Ability to manage multiple projects simultaneously and adapt to changing priorities in a fast-paced environment. What's on Offer Competitive salary and performance-based bonuses-
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