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Sales Coordinator

3 months ago

Clarksville, Tennessee, United States Home2 Suites by Hilton Clarksville Louisville North Full time

Holiday Inn Express Airport Expo Center to join our team

GHS is a turnkey management and ownership group operating Hilton and IHG limited-service Hotels in IN, TN and KY. We have a proud history dating back to our inception in 2010.

This unique position is perfect for a growth minded person who loves selling, the Sales Process, High Level Customer service and interacting with Clients on a regular basis.

Job Duties And Responsibilities

Assists with identifying and soliciting new accounts
Assists with maintaining existing accounts
Assists with achieving monthly revenue booking goals
Assists with completing daily/weekly/monthly reports
Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
Composes and distributes routing correspondence, reports or contracts (to include Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
Ensures all documents are completed accurately and on time and maintains sales records and filing system
Books blocks of rooms for guests
Greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
Follows up with past clients to ensure guest satisfaction
Coordinates with customers on due dates for rooming lists, cut off dates, contracts, etc. to ensure that all deadlines are met
Responds to all guest inquiries and third party meeting leads in a timely fashion
Creates and maintains group blocks and events in the property PMS systems
Works closely with front desk to ensure accuracy of reservations, groups, events
Works client-related special events
Abides by Prime Time Selling hours
Perform various other duties as assigned to meet business objectives
Source: Hospitality Online