Field Operations Manager

4 days ago

Shrewsbury, Massachusetts, United States Spire Inc. Full time
Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It's a simple idea, but one that's at the heart of our business. We're dedicated to understanding our customers' needs and goals to better serve them today and tomorrow. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.
And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire culture to life:

We make it happen:
We are a company of go-getters, acting on every opportunity to help our company advance.

We seek out perspective:

We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs.


We collaborate:
We put teamwork first, bringing in everyone's ideas, because our collective energy makes us stronger.

We care:
We treat people how we want to be treated, listening closely and doing what's right, even when it's hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

Summary


This position will be responsible for overseeing and coordinating various field operations duties including construction, maintenance, pipeline, service, operational training when required, and assisting the management administration of company policy, procedures, and coordinating daily operations.

Duties and Responsibilities

  • Provides oversight of customer requested and required work performed in accordance with Spire's standards.
  • Protect Spire's interests by ensuring all work is performed in accordance with Spire's standard operating procedures and meet all regulatory requirements.
  • Tracks the safety record of the department including injuries, first aid reports, motor vehicle and equipment incidents, and all other safety issues and leads team members to ensure all employees work safely to prevent or eliminate incidents.
  • Provides direction and accountability to assigned employees who are implementing and accomplishing the department's business plan and ensuring continuous improvement of business processes.
  • Initiates, plans, and coordinates the training programs with the Training Department.
  • Evaluate the region's productivity levels and oversee efforts to maximize efficiency and minimize overtime.
  • Functions as a liaison with various municipal organizations, fire departments, police departments, realtor organizations, and code enforcement officials.
  • Maintains a working knowledge of various federal, state and local regulatory agencies, regulations and compliance requirements to ensure continual company compliance, is an advocate for damage prevention and distribution system integrity.
  • Reviews and approves various documents, such as personnel requisitions, accident reports, safety meeting reports, invoices, etc.
  • Maintain regular and frequent availability in all MOE territories to direct, assist in, or review the operation of the department's daily routine and urgent or emergency activities.
  • Secures information for and prepares periodic required reports and records.
  • Work with employees from Labor Relations to avoid and/or resolve grievances with collective bargaining employees.
  • Directs management and union employees in after-hours and weekend operations.
  • Represents and maintains an atmosphere of trust and mutual respect.
  • Be engaged in the business to recognize and resolve issues and understand consequences of decisions.
  • Work with Field Operations Directors to develop cohesive long-term, strategic plans to ensure alignment with corporate initiatives and goals.
  • Lead and develop their employees.
  • All other duties as assigned.
Essential Characteristics and Competencies

  • Ability to demonstrate the core and job category competencies: customer focused, results driven, teamwork, communications, adaptability, initiative, problem solving and quality
  • Ability to lead by example in support of the company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and
  • Ability to lead, mentor and develop employees
  • Recognize problems and respond, systematically gather information, sort through complex issues, understand consequences of decisions, seeks input from others
  • Ability to make difficult decisions and communicate those decisions to others
  • Ability to provide and communicate clear performance objectives
  • Ability to lead by example, define roles/responsibilities, motivate, and set strategy
Supervisory Responsibilities

  • Responsible for management of administrators, supervisors, and bargaining unit employees in conducting safe, high-quality work in accordance with Spire's standards.
  • Support and develop their management team to improve their level of leadership skills to ensure the safe operation of the distribution system and to continually improve the level of customer service that we provide.
  • Responsible for continually motivating the members of the team to improve the level of safety awareness to achieve success with all the business unit and corporate safety goals and initiatives.
  • Lead by example in support of the Company's values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skill and perspective.
  • Manages approved annual capital expense to budget while minimizing operating and maintenance expense and meeting schedule requirements.
Required Education (certifications, licenses)

  • High School Diploma or equivalent required. College degree preferred.
  • Valid Missouri driver's license or the issuing state's equivalent and the ability to drive safely and accident free.
Required knowledge, skill and abilities

A minimum of 5 years supervisory experience leading people is required
-5 years of field operations experience is preferred

  • Knowledge of human resources, collective bargaining agreements and personnel procedures is preferred
.

  • Financial acumen and experience managing capital expense budgets preferred.
  • Ability to work under pressure and meet tight deadlines.
  • Ability to adapt in a fast moving and changing work environment.
  • Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people.
  • Ability to work independently and manage time effectively to meet individual goals and deadlines.
  • Ability to make difficult decisions and communicate those decisions to others.
  • Ability to provide and communicate clear performance objectives.
  • Ability to lead by example, define roles/responsibilities, motivate, and set strategy.
  • Ability to work as part of a team and display a positive attitude for this dynamic environment.
  • Knowledge of Spire's standard operation procedures and OQ requirements is preferred.
Physical demands, environment and schedule

  • A mix of normal office conditions, outdoors exposed to all weather conditions, in construction areas with uneven surfaces and in areas exposed to loud audible noises.
Posting Requirements

We accept online applications through our career site at jobs.spireenergy

Disclaimer:

The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Spire Inc., and its subsidiaries are an Affirmative Action and Equal Employment Opportunity employer.

  • Field Operations Supervisor

    2 days ago

    Shrewsbury, Massachusetts, United States Spire Inc. Full time

    Company OverviewAt Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It's a simple idea, but one that's at the heart of our business. We're dedicated to understanding our customers' needs and goals to better serve them today and tomorrow. That's why we're always looking for driven,...

  • Dir, Program Operations

    2 weeks ago

    Shrewsbury, Massachusetts, United States InsideHigherEd Full time

    OverviewThis requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings. We still encourage you to apply directly to positions you feel best meet your background, as this will not replace your application for other openings. The ForHealth...

  • Operations Supervisor – Remote

    4 days ago

    Shrewsbury, Massachusetts, United States University of Massachusetts Medical School Full time

    GENERAL SUMMARY OF POSITION: Under the general direction of the Associate Director, the Operations Supervisor provides supervisory and management support to program operations on prior authorization and care management activities. This position is responsible for managing the day-to-day operations of administrative, reporting, and information...

  • Practice Manager-Urogynecology- Physician Practice

    4 weeks ago

    Shrewsbury, Massachusetts, United States Hackensack Meridian Health Full time

    OverviewOur team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Store Operations Consultant

    4 weeks ago

    Shrewsbury, Massachusetts, United States A WIRELESS Full time

    Are you a positive, upbeat, passionate, ambitious, and determined? One that thrives in a rapidly changing environment? Are you looking for an opportunity to work within a growing retailer and inspired to make a difference? As one of Verizon's trusted retail partners, Victra is the largest premium retailer in the United States. We need Store Operations...

  • Bloomie's Store Manager

    2 days ago

    Shrewsbury, Massachusetts, United States Macy's Jobs Full time

    AboutBloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we...

  • Operating Room RN FT

    4 weeks ago

    Shrewsbury, Massachusetts, United States United Surgical Partners International Inc (USPI) Full time

    Shrewsbury Surgery Center has an need for a full time Operating Room RNWe provide first-class surgical services for local communities and recognize our employees as our number one assets. As a PACU nurse at our facility, you have the opportunity to enjoy no calls, no weekends and no holidays. We focus on offering a high quality, ambulatory care alternative...

  • Operating Room RN FT

    4 weeks ago

    Shrewsbury, Massachusetts, United States United Surgical Partners International Inc (USPI) Full time

    Shrewsbury Surgery Center has an need for a full time Operating Room RNWe provide first-class surgical services for local communities and recognize our employees as our number one assets. As a PACU nurse at our facility, you have the opportunity to enjoy no calls, no weekends and no holidays. We focus on offering a high quality, ambulatory care alternative...

  • Case Manager

    2 weeks ago

    Shrewsbury, Massachusetts, United States Veterans Inc Full time

    Are you motivated by knowing you've made a difference in someone's life and in our community? Do you have a passion for helping those in substance abuse recovery? If you answered yes, then you may have what it takes to be part of the Veterans Inc. team at Independence HallAt Independence Hall, we provide client-centered care and recovery-oriented treatment...

  • Case Manager

    2 weeks ago

    Shrewsbury, Massachusetts, United States Veterans Inc Full time

    Are you motivated by knowing you've made a difference in someone's life and in our community? Do you have a passion for helping those in substance abuse recovery? If you answered yes, then you may have what it takes to be part of the Veterans Inc. team at Independence HallAt Independence Hall, we provide client-centered care and recovery-oriented treatment...

  • Quality Manager

    2 weeks ago

    Shrewsbury, Massachusetts, United States Repligen Full time

    Overview: The Quality Manager will report directly to the Associate Director of Quality Assurance. This position is responsible to actively participate in the Repligen ISO 9001 Quality Management System. This role is responsible for the management of Quality Inspectors and QA Associates in support of material inspection and release. The Quality Manager will...

  • Housing Case Manager

    2 weeks ago

    Shrewsbury, Massachusetts, United States Delta-T Group Full time

    Location: Shrewsbury, MA 01545 Date Posted: 6/7/2024 Category: Case Management Education: None Delta-T Group connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. With over 35 years in business, we have built a reputation for referring highly qualified professionals for...

  • Assistant to Town Manager – Procurement

    4 days ago

    Shrewsbury, Massachusetts, United States Town of Shrewsbury Full time

    Weekly hours: 37.5 hours/weekTitle: Assistant to Town Manager – ProcurementLocation: Town HallBargaining unit: non-unionSupervisor: Assistant Town Manager of Finance and AdministrationHiring rate: $66, DOQ)Join the town of Shrewsbury as the Assistant to Town Manager for Procurement We are seeking a detail oriented individual with a passion for public...

  • Universal Branch Manager

    2 weeks ago

    Shrewsbury, Massachusetts, United States Members 1st Full time

    ** Universal Branch Manager (PC 432)** **Job Category****:** Mid Level Management Sls **Requisition Number****:** UNIVE002508 Showing 1 location **Job Details** **Description** **Unmatched company culture If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word, but it means everything here. We think as one. One...

  • Universal Branch Manager

    2 weeks ago

    Shrewsbury, Massachusetts, United States Members 1st Full time

    Universal Branch Manager (PC 432)Job Category*: Mid Level Management SlsRequisition Number*: UNIVE002508Showing 1 location Job DetailsDescription *Unmatched company culture If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word, but it means everything here. We think as one. One faM1ly. One Community. One...

  • Manager of Hockey Administration

    4 days ago

    Shrewsbury, Massachusetts, United States teamworkonline Full time

    Description:This is a full-time position based out of the League Office in Shrewsbury, New Jersey and reports directly to the ECHL's Vice President of Hockey Operations. This position is responsible for managing the day-to-day administration of all League Standard Player Contracts, player transactions, and Salary Cap compliance. This position also includes...

  • Bench Deli Manager

    1 month ago

    Shrewsbury, Massachusetts, United States The Golub Corporation Full time

    Salary: $18.75- $29.50SUMMARYProvides fast, friendly, helpful and efficient service to all Price Chopper customers. Ensures that Deli Department is kept clean and sanitized at all times. Manages all budgeting and financial aspects of the department. Oversees clerks within the department and monitors for the proper merchandising, rotations and inventory...

  • Bench Deli Manager

    2 weeks ago

    Shrewsbury, Massachusetts, United States The Golub Corporation Full time

    Salary: $18.75- $29.50SUMMARYProvides fast, friendly, helpful and efficient service to all Price Chopper customers. Ensures that Deli Department is kept clean and sanitized at all times. Manages all budgeting and financial aspects of the department. Oversees clerks within the department and monitors for the proper merchandising, rotations and inventory...

  • Bench Deli Manager

    4 weeks ago

    Shrewsbury, Massachusetts, United States The Golub Corporation Full time

    Salary: $18.75- $29.50SUMMARYProvides fast, friendly, helpful and efficient service to all Price Chopper customers. Ensures that Deli Department is kept clean and sanitized at all times. Manages all budgeting and financial aspects of the department. Oversees clerks within the department and monitors for the proper merchandising, rotations and inventory...

  • Financial Analyst/Sr. Financial Analyst

    2 weeks ago

    Shrewsbury, Massachusetts, United States InsideHigherEd Full time

    OverviewUnder the general direction of the Sr. Finance Business Partner or Senior Director, Strategic Finance, or Director, Finance the Financial Analyst - FHC provides support of the daily financial activities of FHC business units. Including conducting financial analysis, budgeting, and planning to facilitate decision making by FHC Finance and BU...