Entry Level Customer Service Representative

1 month ago


Columbus, Ohio, United States OED Full time

We're seeking an Entry-Level Customer Service Representative to join our team, offering a perfect opportunity for individuals aiming to kickstart their career in customer service and create a meaningful impact.

Responsibilities:

Respond promptly and professionally to customer inquiries.
Provide assistance with product information, troubleshooting, and issue resolution.
Maintain accurate records of customer interactions and transactions.
Identify and escalate priority issues to the relevant team member.
Collaborate with internal teams to enhance customer service processes and product offerings.
Adhere to communication procedures, guidelines, and company policies.

Requirements:
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-focused approach.
Ability to multitask effectively in a dynamic environment.
High school diploma or equivalent; additional education or certifications in customer service are advantageous.

Benefits:
Competitive starting salary.
Training and development opportunities for career advancement.
Supportive work environment fostering teamwork and individual growth.



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