Medical Office Assistant II

3 weeks ago


Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

Department: Family Health Center

Status: PRN/Per diem (as needed) - does not offer health benefits or PTO

Schedule/Availability: Monday-Friday, 7:30am-6:00pm (must be available to work a full 8-hour shift on a scheduled day; must also be flexible to rotating between the hours of 7:30am-6:00pm)

Job Summary:

Provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical, professional, or research staff.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move


Primary Duties:

  • Receives and screens telephone callers and visitors to the office. Responds to a variety of inquires, referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
  • Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s)' calendar, including patient appointments, surgeries, meetings, etc.
  • Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and/or notes.
  • Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals, signatures, copies of insurance cards, etc. May coordinate pre-admission testing.
  • Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports.
  • Accepts co-payments; may deposit payments or forward them to appropriate personnel.
  • May prepare exam room(s) between patients, based on procedure, and may assist physician in exam/procedure.
  • Maintains office supplies and may assist in maintaining medical supply inventory for the department.

Qualifications:

  • High School Diploma or GED required
  • 1 to 3 years experience as a secretary preferably in a doctor's office or medical environment required


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