Medical Office Assistant III

3 weeks ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

Department: OR-Eye Center
Status: Full-time, 40 hours per week
Schedule: Monday-Friday, 8:00am-5:00pm

Job Summary:

This is the second job in a series of two that perform clerical/secretarial/administrative office support functions in a medical setting/office at WHC. May be a secretary for one or more physicians, medical, or professional staff.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move


Primary Duties:

  • Receives and screens telephone calls and visitors to the office.
  • Schedules appointments for patients including coordinating appointments with other medical offices and for tests, including pre-admissions testing. Confirms appointments. May give instructions to patient, explain an upcoming procedure/test, and/or answer questions. Maintains calendar(s) for a physician, staff, and/or department/clinic including patient appointments, surgeries, meetings, etc. Collects needed information (including patient charts prior to appointment/meeting and may brief attendees. Makes travel arrangements and prepares expense reports as required.
  • Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients) in the Hospital's or department's scheduling system. Obtains necessary demographic and insurance information, referrals, pre-certifications, signatures, copies, etc. May make/create patient chart or request existing one from Medical Records. Verifies all information. May make referrals when patient has no insurance or means to pay for services.
  • Enters physician charges into billing system(s). Reviews codes to ensure proper billing. Corrects errors or returns forms to medical staff for completion/correction. Responds to questions regarding bills from patients, referring physicians, office staff, insurance companies, and the Hospital's Patient Financial Services Department. May accept co-payments and make deposits.
  • Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda. Types letters, correspondence, memoranda, grants, proposals, statistical and budget reports from dictation, rough drafts, and/or verbal instructions. Prepares and edits manuscripts, articles, and abstracts for presentation and/or publication. Composes correspondence for signature based on accepted departmental norms. May compose and send correspondence under own signature as appropriate.
  • Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files. Retrieves files, records, charts, and/or the information therein as necessary including personnel information/time sheets,. Performs basic data collection and tabulation creating summaries and reports. Prepares and distributes monthly on-call schedules to attendings, residents, and appropriate departments Records continuing medical education activities of department personnel. Maintains financial records such as budget/fiscal reports ensuring that budgetary guidelines are maintained. Prepares vouchers.
  • Makes arrangements for meetings/conferences/departmental events, including, but not limited to: inviting guests/speakers and making their travel arrangements; agenda preparation; creation of handouts; determining lodging, meeting and meal arrangements for attendees; organizing registration; and arranging for certificates and honoraria; etc.
  • Maintains and orders supplies for personnel/department as needed or requested. Audits bills and ensures prompt payment.
  • Orients new employees, including residents, to Hospital procedures, schedules and requirements.


Qualifications:

  • High School Diploma or GED required
  • 1 to 3 years experience, preferably in a doctor's office or medical environment/ health care setting demonstrating organizational skills and a working familiarity with medical terminology and office computers (PC's and/or mainframes) performing word-processing/typing and data entry, preferably in a for an executive/staff with diversified needs required
  • This position is represented by the Service Employees International Union (SEIU)

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